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ISSUES AND CHALLENGES OF E- TECHNOLOGY SERVICES IN THE MODERN COMMERCIAL BANKS
Subject area: Management and Commerce · Area of research: Commerce
Abstract
Banking sector in India is dominating the financial system of our country. Especially commercial banks have wider market share and acting as a market leader in the financial system, hence the commercial banks have been taken for the study. The study covers five sectors of commercial banks viz. State Bank and its Associates, Other Nationalised Banks, Old Private Sector Banks, New Private Sector Banks and Foreign banks. The present study analyses the various perspectives of problems faced by customers using e-technology services of banks and to offer suggestions to tackle the e-technology service oriented problems.
Keywords
Banking Sector, Private Banks, Nationalized banks
How to cite this paper
@article{1700794,
author = {Dr. L. A. Razia Fathima, Dr. G.R. Damodaran},
title = {ISSUES AND CHALLENGES OF E- TECHNOLOGY SERVICES IN THE MODERN COMMERCIAL BANKS},
journal = {Iconic Research And Engineering Journals},
year = {2018},
volume = {2},
number = {5},
pages = {46-50},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1700794.pdf},
abstract = {Banking sector in India is dominating the financial system of our country. Especially commercial banks have wider market share and acting as a market leader in the financial system, hence the commercial banks have been taken for the study. The study covers five sectors of commercial banks viz. State Bank and its Associates, Other Nationalised Banks, Old Private Sector Banks, New Private Sector Banks and Foreign banks. The present study analyses the various perspectives of problems faced by customers using e-technology services of banks and to offer suggestions to tackle the e-technology service oriented problems.},
keywords = {Banking Sector, Private Banks, Nationalized banks},
month = {November},
}