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1703023 Vol 5 · Issue 6 Download Paper

Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow

Rati Tiwari

Subject area: Management and Commerce  ·  Area of research: Human Relationship

Abstract

Job satisfaction is a measure of how happy workers are with their job and working atmosphere. By making employees motivated toward their job increases their morale which ultimately increases benefits to the company because when employee feels happy and satisfied they work more and take fewer days off and stay loyal with the company. There are many factors in improving and maintaining high employee satisfaction which this paper will give concluded. Now a days with increasing population unemployment increases with highest growth rate which leads to job dissatisfaction in India. This paper aims at measuring job satisfaction among employees of retail sector of Lucknow and its impact on employee retention. This paper will give all the factors responsible for job dissatisfaction and suggestions to improve this problem arise among employee of retail sector of Lucknow to maintain employee retention.

Keywords

Job satisfaction, employee retention, company overall profit, retail sector of Lucknow.

References

[1] Locke, E. A. (1976). Organizational Behaviours: Effect in the Workplace. Annual Review of Psychology.

[2] Malhorta, N. & Mukerjee, A. (2004). The relative influence of organizational commitment and job satisfaction on service quality of customer contact employees in banking call centre. Journal of services marketing 18(3), 162-174.

[3] Lau, C. M. and Chong, J. (2002). The Effects of Budget Emphasis, Participation and Organizational Commitment on Job Satisfaction: Evidence from the Financial Services Sector, Advances in Accounting Behavioral Research, 5, 183-211.

[4] Shukla, Bharti (2019). Employers’ Perception towards Women employees in Hospitality Industry at Gorakhpur city (Uttar Pradesh). International journal of Knowledge Management in Tourism and Hospitality, 117-124.

[5] Shukla, Bharti, & Tiwari, A. K. (2016). Work Life Balance: A General Overview and Glass Ceiling Effect in Hospitality Sector. Pacific Journal of Humanities and Social Sciences, 9-14.

How to cite this paper

Rati Tiwari "Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow" Iconic Research And Engineering Journals Volume 5 Issue 6 2021 Page 78-82
Rati Tiwari "Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow" Iconic Research And Engineering Journals, vol. 5, no. 6, Dec. 2021
Rati Tiwari (2021). Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow. Iconic Research And Engineering Journals, 5(6).
Rati Tiwari "Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow" Iconic Research And Engineering Journals, vol. 5, no. 6, Dec. 2021.
@article{1703023,
      author = {Rati Tiwari},
      title = {Employee Job Satisfaction and Its Impact on Employee Retention in Retail Sector with Reference to Lucknow},
      journal = {Iconic Research And Engineering Journals},
      year = {2021},
      volume = {5},
      number = {6},
      pages = {78-82},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1703023.pdf},
      abstract = {Job satisfaction is a measure of how happy workers are with their job and working atmosphere.  By making employees motivated   toward their job increases their morale which ultimately increases benefits to the company because when employee feels happy and satisfied they work more and take fewer days off and stay loyal with the company. There are many factors in improving and maintaining high employee satisfaction which this paper will give concluded. Now a days with increasing population   unemployment increases with highest growth rate which leads to job dissatisfaction in India. This paper aims at measuring job satisfaction among employees of retail sector of Lucknow and its impact on employee retention. This paper will give all the factors responsible for job dissatisfaction and suggestions to improve this problem arise among employee of retail sector of Lucknow to maintain employee retention.},
      keywords = {Job satisfaction, employee retention, company overall profit, retail sector of Lucknow.},
      month = {December},
  }