International Peer-Reviewed JournalOpen AccessISSN 2456-8880
irejournals@gmail.com+91-7433024337

Home / Current Issue / Paper 1703630

1703630 Vol 6 · Issue 1 Download Paper

Traveloka Consumer Behavior in Sumbawa Regency

Nova Adhitya Ananda Mikhratunnisa

Subject area: Management and Commerce  ·  Area of research: Management

Abstract

Due to the increasing Internet penetration in Indonesia each year, our society is almost inseparable from the influence of the Internet in almost every aspect of life, including the Tour & Travel industry. The convenience of the Internet's advancements is particularly noticeable when purchasing airline tickets. Therefore, it is crucial to understand the behavior of Traveloka customers. The purpose of this study was to determine whether price, perceived ease of use and trust are factors that influence purchasing decisions. The 107 respondents in this study were selected using a stratified random sampling technique. Using multiple linear regression to analyze the data, it was determined that price did not affect purchasing decisions. Instead, trust and perceived usability influence the purchase decision.

Keywords

Price, Perceived Ease to Use, Trust, and Purchase Decision

References

[1] Alma, H. B. (2005). Manajemen Pemasaran dan Pemasaran Jasa, Cetakan. Bandung CV Alfabeta.

[2] Burhan, F. A. (2022). Traveloka and Tiket.com Bookings Soar Up to 62% During Lebaran. Kompasiana. https://katadata.co.id/syahrizalsidik/digital/6283 5839ce071/pemesanan-traveloka-dan-tiketcom- melonjak-hingga-62-selama-lebaran

[3] Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.

[4] Ferdinand, A. (2014). Metode Penelitian Mananjemen: Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Badan Penerbit Universitas Diponegoro.

[5] Herlina, O. (2013). DIY Tourism Marketing Communication through Utilization of E-tourism by Private and Government (Comparative Study www. Visitingjogja.com and www. YogYES.COM). Universitas Gadjah Mada.

[6] Hyde, K. F. (2008). Information processing and touring planning theory. Annals of Tourism Research, 35(3), 712 –731. https:// 008.05.001

[7] Jogiyanto. (2007). Behavioral Information System. Penerbit Andi.

[8] Kotler, Philip. (2012). Manajemen Pemasaran, Edisi Bahasa Indonesia. Salemba Empat.

[9] Kotler, Philip, & Keller, K. L. (2016). Manajemen Pemasaran. Jilid I. Edisi ke 13. Penerbit Erlangga.

[10] Kotler, Phillip, & Amstrong, G. (2012). Dasar- Dasar Pemasaran. Edisi Ke 9 Jilid 1. PT. Indeks Kelompok Gramedia.

[11] Laras, S., & Bawono, A. D. B. (2021). The Influence of Risk Perception, Ease, Price, and Quality of Information on Purchase Decisions Using E-commerce Traveloka. Business Management, Economic, and Accounting National Seminar, 2, 479–494.

[12] Pasiani, W. (2022). The Importance of the Internet for Human Life. Kompasiana. https://www.kompasiana.com/wijipasiani5022/6 2c5b126bb448646ed1fb263/arti-penting- internet-bagi-kehidupan-manusia

[13] Peter, J. P., & Olson, J. C. (2009). Consumer Behavior & Marketing Strategy. In Dana.

[14] Putri, F. A., & Iriani, S. S. (2020). The Influence of Trust and Ease of Purchase Decisions Using Shopee PayLater Online Loans. Jurnal Ilmu Manajemen, 8(3), 818 –828. https:// .p818-828

[15] Riskyady, Y. F., & Sulistyowati, R. (2021). The Influence Of Social Media And Prices On The Decision To Purchase Football Tickets For Persebaya On Loket.Com. Jurnal Pendidikan Tata Niaga, 09(02).

[16] Riyanto, K., & Suriyanti. (2021). The Influence of Trust, Website Design and Advertising Attractiveness on Online Purchase Decisions at tiket.com in Bekasi. JURNAL PELITA ILMU, 15(01). https:// 1.803

[17] Sekaran, U., & Bougie, R. (2017). Metode Penelitian Bisnis Edisi 6 Buku 2. In Jakarta: Salemba Empat.

[18] Sugiyono. (2017). Metode Penelitian Pendidikan (Pendekatan Kuantitatif, Kualitatif dan R&D).

[19] Susanto, R. (2021). The Influence Of Price And Advertising On The Purchase Decision Of Oppo Smartphone In Tangerang Selatan. JABE : Journal of Applied Business and Economic, 7(4). https:// 7i4.10038

[20] Tanjaya, S. C., Mananeke, L., & Tawas, H. (2019). The Influence Of Information Quality, Consumer Trust And Easy To Purchase Decisions Of Vape Products On Instagram. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(4), 4935– 4944. https:// i4.25701

[21] Tjiptono, F. (2007). Manajemen Jasa. Penerbit Andi.

[22] Traveloka. (2021). About Traveloka. https://www.traveloka.com/id-id/about-us

How to cite this paper

Nova Adhitya Ananda, Mikhratunnisa "Traveloka Consumer Behavior in Sumbawa Regency" Iconic Research And Engineering Journals Volume 6 Issue 1 2022 Page 204-210
Nova Adhitya Ananda, Mikhratunnisa "Traveloka Consumer Behavior in Sumbawa Regency" Iconic Research And Engineering Journals, vol. 6, no. 1, Jul. 2022
Nova Adhitya Ananda, Mikhratunnisa (2022). Traveloka Consumer Behavior in Sumbawa Regency. Iconic Research And Engineering Journals, 6(1).
Nova Adhitya Ananda, Mikhratunnisa "Traveloka Consumer Behavior in Sumbawa Regency" Iconic Research And Engineering Journals, vol. 6, no. 1, Jul. 2022.
@article{1703630,
      author = {Nova Adhitya Ananda, Mikhratunnisa},
      title = {Traveloka Consumer Behavior in Sumbawa Regency},
      journal = {Iconic Research And Engineering Journals},
      year = {2022},
      volume = {6},
      number = {1},
      pages = {204-210},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1703630.pdf},
      abstract = {Due to the increasing Internet penetration in Indonesia each year, our society is almost inseparable from the influence of the Internet in almost every aspect of life, including the Tour & Travel industry. The convenience of the Internet's advancements is particularly noticeable when purchasing airline tickets. Therefore, it is crucial to understand the behavior of Traveloka customers. The purpose of this study was to determine whether price, perceived ease of use and trust are factors that influence purchasing decisions. The 107 respondents in this study were selected using a stratified random sampling technique. Using multiple linear regression to analyze the data, it was determined that price did not affect purchasing decisions. Instead, trust and perceived usability influence the purchase decision.},
      keywords = {Price, Perceived Ease to Use, Trust, and Purchase Decision},
      month = {July},
  }