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Impact of Electronic Banking on the Performance of Deposit Money Bank, Case Study of Polaris Bank and Zenith Bank
Subject area: Management and Commerce · Area of research: Management Science
Abstract
This paper analyzes the impact of electronic banking adoption on financial performance of Nigerian banks through a quantitative correlation study of two leading players. Secondary data on e-banking usage and profitability metrics over 5 years is statistically examined. Results show weak positive correlations between e-banking and profitability but negative links with net interest margins, aligning with mixed findings of past research. The analysis establishes baseline relationships between variables, but further regression modeling is required controlling for other factors to isolate impact. The study highlights need for investigating nuances like revenue and pricing mechanisms affecting outcomes in the Nigerian context. It provides initial evidence on technology adoption effects for a major African economy.
Keywords
electronic banking, bank performance, profitability, net interest margin, correlation analysis
References
[1] Abaenewe, Z. C., Ogbulu, O. M., & Ndugbu, M. O. (2013). Electronic banking and bank performance in Nigeria. West African Journal of Industrial and Academic Research, 6(1), 171–187.
[2] Bhattacherjee, A. (2012). Social science research: Principles, methods, and practices. Textbooks Collection. 3. http://scholarcommons.usf.edu/oa_textbooks/3
[3] DeYoung, R., Lang, W. W., & Nolle, D. L. (2007). How the Internet affects output and performance at community banks. Journal of Banking & Finance, 31(4), 1033-1060.
[4] Gatuhi, S. K., & Mwangi, M. (2013). Effect of e-banking on financial performance of commercial banks in Kenya. The International Journal of Social Sciences, 9(1), 1-52.
[5] Hayes, A. F. (2022). The process of quantitative research. Guilford Publications.
[6] Hernando, I., & Nieto, M. J. (2007). Is the Internet delivery channel changing banks’ performance? The case of Spanish banks. Journal of Banking & Finance, 31(4), 1083-1099.
[7] Khan, M. A., & Ali, M. (2016). Impact of bank size on profitability: An analysis of listed private commercial banks in Bangladesh. Economia, 18(2), 71-90.
[8] Khan, M. A., Anuar, M. B. A., Khan, N., & Saian, R. (2017). E-banking and profitability in commercial banks: a comparative study between Saudi Arabia and Malaysia. International Journal of Business and Management, 8(7), 50.
[9] Nupur, J. M. (2010). E-banking and customers’ satisfaction in Bangladesh: An analysis. International review of business research papers, 6(4), 145-156.
[10] Abaenewe, Z. C., Ogbulu, O. M., & Ndugbu, M. O. (2013). Electronic banking and bank performance in Nigeria. West African Journal of Industrial and Academic Research, 6(1), 171-187.
[11] Bhattacherjee, A. (2012). Social science research: Principles, methods, and practices. Textbooks Collection. 3. http://scholarcommons.usf.edu/oa_textbooks/3
[12] DeYoung, R., Lang, W. W., & Nolle, D. L. (2007). How the Internet affects output and performance at community banks. Journal of Banking & Finance, 31(4), 1033-1060.
[13] Gatuhi, S. K., & Mwangi, M. (2013). Effect of e-banking on financial performance of commercial banks in Kenya. The International Journal of Social Sciences, 9(1), 1-52.
[14] Hernando, I., & Nieto, M. J. (2007). Is the Internet delivery channel changing banks’ performance? The case of Spanish banks. Journal of Banking & Finance, 31(4), 1083-1099.
[15] Khan, M. A., Anuar, M. B. A., Khan, N., & Saian, R. (2017). E-banking and profitability in commercial banks: a comparative study between Saudi Arabia and Malaysia. International Journal of Business and Management, 8(7), 50.
[16] Nupur, J. M. (2010). E-banking and customers’ satisfaction in Bangladesh: An analysis. International review of business research papers, 6(4), 145-156.
[17] Creswell, J. W. (2014). Research design: Qualitative, quantitative and mixed methods approaches (4th ed.). SAGE Publications.
[18] Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). SAGE Publications.
[19] Wooldridge, J. M. (2015). Introductory econometrics: A modern approach (6th ed.). Cengage Learning.
[20] Abaenewe, Z. C., Ogbulu, O. M., & Ndugbu, M. O. (2013). Electronic banking and bank performance in Nigeria. West African Journal of Industrial and Academic Research, 6(1), 171-187.
[21] Bhattacherjee, A. (2012). Social science research: Principles, methods, and practices. Textbooks Collection. 3. http://scholarcommons.usf.edu/oa_textbooks/3
[22] DeYoung, R., Lang, W. W., & Nolle, D. L. (2007). How the Internet affects output and performance at community banks. Journal of Banking & Finance, 31(4), 1033-1060.
[23] Gatuhi, S. K., & Mwangi, M. (2013). Effect of e-banking on financial performance of commercial banks in Kenya. The International Journal of Social Sciences, 9(1), 1-52.
[24] Hayes, A. F. (2022). The process of quantitative research. Guilford Publications.
[25] Hernando, I., & Nieto, M. J. (2007). Is the Internet delivery channel changing banks’ performance? The case of Spanish banks. Journal of Banking & Finance, 31(4), 1083-1099.
[26] Khan, M. A., & Ali, M. (2016). Impact of bank size on profitability: An analysis of listed private commercial banks in Bangladesh. Economia, 18(2), 71-90.
[27] Khan, M. A., Anuar, M. B. A., Khan, N., & Saian, R. (2017). E-banking and profitability in commercial banks: a comparative study between Saudi Arabia and Malaysia. International Journal of Business and Management, 8(7), 50.
[28] Nupur, J. M. (2010). E-banking and customers’ satisfaction in Bangladesh: An analysis. International review of business research papers, 6(4), 145-156.
How to cite this paper
@article{1705039,
author = {Oyedele K.S., F.O. Remi-Aworemi, Aworemi J.R, Abiri O.N.},
title = {Impact of Electronic Banking on the Performance of Deposit Money Bank, Case Study of Polaris Bank and Zenith Bank},
journal = {Iconic Research And Engineering Journals},
year = {2023},
volume = {7},
number = {3},
pages = {120-124},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/17050391.pdf},
abstract = {This paper analyzes the impact of electronic banking adoption on financial performance of Nigerian banks through a quantitative correlation study of two leading players. Secondary data on e-banking usage and profitability metrics over 5 years is statistically examined. Results show weak positive correlations between e-banking and profitability but negative links with net interest margins, aligning with mixed findings of past research. The analysis establishes baseline relationships between variables, but further regression modeling is required controlling for other factors to isolate impact. The study highlights need for investigating nuances like revenue and pricing mechanisms affecting outcomes in the Nigerian context. It provides initial evidence on technology adoption effects for a major African economy.},
keywords = {electronic banking, bank performance, profitability, net interest margin, correlation analysis},
month = {September},
}