Home / Current Issue / Paper 1705298
Decoding the Consumer Mind - Navigating Neuromarketing Insights
Subject area: Management and Commerce · Area of research: Marketing
Abstract
In the contemporary landscape, marketers are increasingly dedicated to gaining a profound understanding of their customers, delving into consumer preferences, motivations, and expectations like never before. However, traditional methodologies for comprehending customers have met with mixed reactions, with some proving less successful, often relying on explicit expressions where customers need to articulate their thoughts before responding. In response to these challenges, this paper critically reviews and discusses a range of tools within the realm of Neuromarketing uses and where and how these are used for the better understanding of the black box of the consumer mind. Neuromarketing, a subset of neuroscience, seeks to uncover the concealed aspects of consumer behaviour by analysing brain reactions and other physiological responses. A comprehensive examination of the literature suggests that neuroimaging techniques can indeed provide valuable insights into the unseen and unheard dimensions of the consumer mind and its dynamics.
Keywords
Neuromarketing Consumer, Consume Mind, Neuroscience, Research, Traditional Approach
References
[1] Abimbola T., Trueman M., Iglesias O., Liu F., Li J., Mizerski D., Soh H. (2012). Self-congruity, brand attitude, and brand loyalty: A study on luxury brands. European Journal of Marketing, 46(7), 922–937
[2] Aditya D., Sarno R. (2018). Neuromarketing: State of the arts. Advanced Science Letters, 24(12), 9307–9310. https://doi.org/10.1166/asl.2018.12261
[3] Agarwal, S. and Dutta, T. (2015) ‘Neuromarketing and consumer neuroscience: current understanding and the way forward’, Decision, Vol. 42, No. 4, pp.457–462, doi: 10.1007/ s40622-015-0113-1.
[4] Alsharif A. H., Salleh N. Z. M., Baharun R. (2021a). Neuromarketing: Marketing research in the new millennium. Neuroscience Research Notes, 4(3), 27–35. https://doi.org/10.31117/neuroscirn.v4i3.79
[5] Alvino L., Pavone L., Abhishta A., Robben H. (2020). Picking your brains: Where and how neuroscience tools can enhance marketing research. Frontiers in Neuroscience, 14(2), 1–25. https://doi.org/10.3389/fnins.2020.577666
[6] Ariely, D., & Bern’s, G. S. Neuromarketing: the hope and hype of neuro imaging in business. Nature Reviews Neuroscience, 2010, 11(4), 284-292.
[7] Banos-González M., Baraybar-Fernández A., Rajas-Fernández M. (2020). The application of neuromarketing techniques in the Spanish advertising industry: Weaknesses and opportunities for development. Frontiers in Psychology, 11, 2175.
[8] Bhattacharyya, S., & Rahman, Z. Capturing the customer’s voice, the centre piece of strategy making: A case study in banking. European Business Review, 2004, 16(2), 128-138.
[9] . Biometric measures for interactive advertising research. Journal of Interactive Advertising, 11(2), 60-72
[10] Calvert, G.A. & Thensen, T. (2004). Multisensory integration: methodological approaches and emerging principles in the human brain. Journal of Psychology, 98, 191- 205
[11] Dimberg, U., Thunberg, M., Elmehed, K. (2000). Unconscious facial reactions to emotional facial expressions. Psychological Science, 11(1), 86-89 In Ohme, R., Matukin, M., Pacula-Lesniak, B. (2011).
[12] Fortunato, V.C.R., Giraldi, J.M.E. and Oliveira, J.H.C. (2014) ‘A review of studies on neuromarketing: practical results, techniques, contributions and limitations’, Journal of Management Research, Vol. 6, No. 2, pp.201–220, doi:10.5296/jmr. v6i2.5446.
[13] Kenning, P. & Plassmann, H. (2005). Neuro Economics: An Overview from an Economic Perspective. Brain Research Bulletin, 67, 343- 354
[14] Laubrock, J., Engbert, R., Rolfs, M., Kliegl, R. (2007). Micro saccades are an index of covert attention: Commentary on Horowitz, Fine, Fencsik, Yurgenson, Wolfe. Psychological Science, 18, 364 - 366.
[15] Lewis, D. 2004. Everything you wanted to know about neuromarketing but didn't know who to ask. Journal of Advertising research. Http://ualr.edu/selling/uploads/2008/11/Everything%20you%20wanted%20to%20know% about%20Neuromarketing.pdf.
[16] Lindstrom, M., Buyology: Truth and lies about why we buy. Random House Digital, Inc. 2010.
[17] Ohme, R., Matukin, M., Pacula-Lesniak, B. (2011). Biometric measures for interactive advertising research. Journal of Interactive Advertising, 11(2), 60-72
[18] O’Connel, B., Walden, S., Pohlmann, A. (2011). Marketing and Neuroscience. What Drives Customer Decisions? American Marketing Association, White Paper
[19] Plassmann, H. and Weber, B. (2015) ‘Individual differences in marketing placebo effects: evidence from brain imaging and behavioral experiments’, Journal of Marketing Research, Vol. 52, No. 4, pp.493–510, doi:10.1509/jmr.13.0613
[20] Perrachione, T.K. & Perrachione J.R. (2008) Brains and Brands: Developing Mutually Informative Research in Neuroscience and Marketing. Journal of Consumer Behaviour, 7, 303-318
[21] Reimann, M., Zaichkowsky, J., Neuhaus, C., Bender, T. & Weber, B. (2010) “Aesthetic package design: A behavioral, neural, and psychological investigation”, Journal of Consumer Psychology, 20(4), 431-441.
[22] Riemann, M., Schilke, O., Weber, B., Neuhaus, C. & Zaichkowsky, J. (2011) “Functional magnetic resonance imaging in consumer research: A review and application”, Psychology and Marketing, 28(6), 608-637
[23] Silberstein, R.B. (1995) Steady state visually evoked potentials, brain resonances and cognitive processes. In P. L. Nunez. Neocortical dynamics and human EEG rhythms. New York. Oxford University Press. 272-303
[24] Vecchiato, G., Astolfi, L., Fallani, F.V., Cincotti,F., Mattia, D., Salinari, S., Soranzo, R. and Babiloni, F. (2010) ‘Changes in brain activity during the observation of TV commercials by using EEG, GSR and HRmeasurements’, Brain Topography, Vol. 23, No. 2, pp.165–179, doi:10.1007/s10548-009-0127-0.
[25] Vialatte, F., Maurice, M., Dauwels, J., Cichocki, A. (2010). Steady-state visually evoked potentials: Focus on essential paradigms and future perspectives. Progress in Neurobiology, 90, 418–438
[26] Walton, C. 2004. The Brave New World of Neuromarketing is Here. B&T (Australia), 19 November.
[27] Williams, J. “Neuromarketing: When science and marketing collide”,2010
[28] Zurawicki, L. (2010). Neuromarketing, Exploring the Brain of the Consumer. Berlin Heidelberg. SpringerVerlag
How to cite this paper
@article{1705298,
author = {Dr. Prakash S Alalageri, Dr. Navin Nagaraj},
title = {Decoding the Consumer Mind - Navigating Neuromarketing Insights},
journal = {Iconic Research And Engineering Journals},
year = {2023},
volume = {7},
number = {6},
pages = {153-158},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1705298.pdf},
abstract = {In the contemporary landscape, marketers are increasingly dedicated to gaining a profound understanding of their customers, delving into consumer preferences, motivations, and expectations like never before. However, traditional methodologies for comprehending customers have met with mixed reactions, with some proving less successful, often relying on explicit expressions where customers need to articulate their thoughts before responding. In response to these challenges, this paper critically reviews and discusses a range of tools within the realm of Neuromarketing uses and where and how these are used for the better understanding of the black box of the consumer mind. Neuromarketing, a subset of neuroscience, seeks to uncover the concealed aspects of consumer behaviour by analysing brain reactions and other physiological responses. A comprehensive examination of the literature suggests that neuroimaging techniques can indeed provide valuable insights into the unseen and unheard dimensions of the consumer mind and its dynamics.},
keywords = {Neuromarketing Consumer, Consume Mind, Neuroscience, Research, Traditional Approach},
month = {December},
}