Home / Current Issue / Paper 1706364
The Role of Stakeholder Engagement in Business Rescue: A Legal and Strategic Perspective
Subject area: Science,Engineering and Technology · Area of research: Business Rescue and Turnaround
Abstract
Stakeholder engagement is a critical component of successful business rescue processes, determining the trajectory of companies facing financial distress. This article explores the role of key stakeholders, such as creditors, shareholders, employees, and regulatory bodies, in shaping the outcomes of business rescues. Through case studies of both successful and failed business rescue efforts, the importance of early, transparent, and inclusive engagement is highlighted. Successful cases demonstrate that collaborative and trust-building practices can align stakeholder interests and facilitate effective decision-making, while failures often result from poor communication, exclusion of key stakeholders, and the mismanagement of conflicting interests. The article also examines challenges such as time pressure, uncertainty, and legal disputes, which complicate stakeholder engagement in rescue efforts. Additionally, future trends in stakeholder engagement are discussed, including the growing role of technological innovations in communication and the shift toward more inclusive stakeholder models. The need for regulatory reforms that strengthen stakeholder rights is also emphasized. Therefore, this article underscores that companies which prioritize robust stakeholder engagement are more likely to navigate financial distress successfully, while those that neglect these practices risk collapse. The article contributes valuable insights into the evolving landscape of business rescue and stakeholder management, offering practical lessons for future restructuring efforts.
References
[1] Adigwe, C.S. et al. (2024) 'Leading in a Time of Crisis: The Coronavirus Effect on Leadership in America,' Asian Journal of Economics Business and Accounting, 24(4), pp. 1–20. https://doi.org/10.9734/ajeba/2024/v24i41261.
[2] Akpoviroro, K.S., Amos, A.O. and Oladimeji, O.A. (2023) 'IMPLEMENTATION OF TURNAROUND STRATEGIES AND ORGANIZATIONAL ISTAKEHOLDERS’ IMPACT,' Globalization the State and the Individual, 31(1), pp. 39–62. https://doi.org/10.5604/01.3001.0053.7998.
[3] Ansu-Mensah, P. et al. (2021) 'Corporate social responsibility and stakeholder engagement in Ghana’s mining sector: a case study of Newmont Ahafo mines,' International Journal of Corporate Social Responsibility, 6(1). https://doi.org/10.1186/s40991-020-00054-2.
[4] Balaskas, S. et al. (2024) 'FinTech Services Adoption in Greece: The Roles of Trust, Government Support, and Technology Acceptance Factors,' FinTech, 3(1), pp. 83–101. https://doi.org/10.3390/fintech3010006.
[5] Bergquist, M. et al. (2023) 'Trust and stakeholder perspectives on the implementation of AI tools in clinical radiology,' European Radiology, 34(1), pp. 338–347. https://doi.org/10.1007/s00330-023-09967-5.
[6] Blazy, R., Chopard, B. and Fimayer, A. (2008) 'Bankruptcy law: a mechanism of governance for financially distressed firms,' European Journal of Law and Economics, 25(3), pp. 253–267. https://doi.org/10.1007/s10657-008-9048-8.
[7] Bovermann, Z.E. et al. (2024) 'The Chilean Laja Lake: multi-objective analysis of conflicting water demands and the added value of optimization strategies,' AQUA - Water Infrastructure Ecosystems and Society, 73(3), pp. 369–379. https://doi.org/10.2166/aqua.2024.165.
[8] Camilleri, M.A. (2019) 'The SMEs’ technology acceptance of digital media for stakeholder engagement,' Journal of Small Business and Enterprise Development, 26(4), pp. 504–521. https://doi.org/10.1108/jsbed-02-2018-0042.
[9] Capriotti, P. and Zeler, I. (2020) 'Comparing Facebook as an interactive communication tool for companies in LatAm and worldwide,' Communication & Society, 33(3), pp. 119–136. https://doi.org/10.15581/003.33.3.119-136.
[10] Cazzolli, R. et al. (2024) 'Improving Diverse and Equitable Involvement of Patients and Caregivers in Research in CKD: Report of a Better Evidence and Translation – Chronic Kidney Disease (BEAT-CKD) Workshop,' American Journal of Kidney Diseases [Preprint]. https://doi.org/10.1053/j.ajkd.2024.03.026.
[11] Civera, C., De Colle, S. and Casalegno, C. (2018) 'Stakeholder engagement through empowerment: The case of coffee farmers,' Business Ethics a European Review, 28(2), pp. 156–174. https://doi.org/10.1111/beer.12208.
[12] Civinskas, R. and Dvorak, J. (2017) 'New social cooperation model in service oriented economy: the case of employee financial participation in the Baltic states,' Engineering Management in Production and Services, 9(3), pp. 37–50. https://doi.org/10.1515/emj-2017-0024.
[13] Cleaver, L., Lawas, K. and Marshall, A. (2022) 'How business can address sensitive cultural challenges through tech-enabled, large-scale open collaboration and innovation with stakeholders,' Strategy and Leadership, 51(1), pp. 35–40. https://doi.org/10.1108/sl-10-2022-0097.
[14] Conradie, S. and Lamprecht, C. (2021) 'Valuation practices under business rescue circumstances in South Africa,' South African Journal of Economic and Management Sciences, 24(1). https://doi.org/10.4102/sajems.v24i1.3721.
[15] Conradie, S. and Lamprecht, C. (2022) 'A Quantitative Analysis of Valuation Disclosure in Published Business Rescue Plans,' Southern African Business Review, 25. https://doi.org/10.25159/1998-8125/9746.
[16] Cucerzan, T. (2022) 'NON-FINANCIAL REPORTING AND DIGITALIZATION, KEY FACTORS IN STAKEHOLDER ENGAGEMENT,' Journal of Financial Studies, 8(Special), pp. 46–66. https://doi.org/10.55654/jfs.2023.sp.17.
[17] Damnjanović, M. (2019) 'Investing in Employees in Serbian Companies – Internal Dimension of CSR,' SSRN Electronic Journal [Preprint]. https://doi.org/10.2139/ssrn.3491964.
[18] Du Toit, A.C. and Pretorius, M. (2023) 'Investigating tensions experienced by decision-makers during a business rescue event,' The Southern African Journal of Entrepreneurship and Small Business Management, 15(1). https://doi.org/10.4102/sajesbm.v15i1.714.
[19] Ermolaeva, S. and Mal’cev, A. (2023) 'Corporate Culture of the University: the Role of the Trade Union,' Management of the Personnel and Intellectual Resources in Russia, 12(2), pp. 13–19. https://doi.org/10.12737/2305-7807-2023-12-2-13-19.
[20] Hou, Y., Wu, Y. and Han, H. (2023) 'Multiobjective Differential Evolution Algorithm Balancing Multiple Stakeholders for Low-Carbon Order Scheduling in E-Waste Recycling,' IEEE Transactions on Evolutionary Computation, 27(6), pp. 1912–1925. https://doi.org/10.1109/tevc.2023.3237336.
[21] Issenova, A. (2021) 'THE CENTRAL ASIAN ECONOMY DURING THE PANDEMIC: AN ANALYSIS OF SMALL AND MEDIUM BUSINESS SUPPORT STRATEGIES,' Central Asia and the Caucasus, 22(2), pp. 058–067. https://doi.org/10.37178/ca-c.21.2.05.
[22] Jijana, C., Chetty, N. and Karodia, A.M. (2016) 'Investigating the Nature , Purpose and Effectiveness of Business Rescue in South Africa : Chapter 6 of Companies Act 71 of 2008 as Amended,' Deleted Journal, 4(11), pp. 37–75. https://doi.org/10.12816/0027222.
[23] Kekana, M.K., Pretorius, M. and De Abreu, N.V.A. (2024) 'Enhancing creditor decision-making in South African business rescue proceedings: a comprehensive analysis of information requirements in business rescue plans,' International Journal of Law and Management [Preprint]. https://doi.org/10.1108/ijlma-10-2023-0234.
[24] Kharlamov, A.V. and Aref’ev, M.A. (2022) 'Infrastructure support for the economic security of business activities,' Economics and Management, 28(1), pp. 33–41. https://doi.org/10.35854/1998-1627-2022-1-33-41.
[25] Kleitman, Y. (2015) 'G&A Compass Methodology to Business Rescue and Compromise Offers, K.L. Gribnitz and R.L. Appelbaum : company law book review,' Sabinet African Journals, 15(6). https://hdl.handle.net/10520/EJC175203.
[26] Lamprecht, C. and Van Wyk, H.A. (2022) 'Annual Financial Reporting: A Quantitative Analysis of the Temporal Going Concern Status during Business Rescue Proceedings,' Southern African Business Review, 26. https://doi.org/10.25159/1998-8125/6714.
[27] Leonardi, L. (2014) 'Organizational transparency: Stakeholder relationships and internal dynamics,' Iris, 8(1). https://hdl.handle.net/11572/367736.
[28] Lestari, S. (2023) 'The Legal Certainty for Resolving Consumer and Business Actor Disputes from the Perspective of Social Engineering Justice from Roscoe Pound,' Jurnal IUS Kajian Hukum Dan Keadilan, 11(3), pp. 557–568. https://doi.org/10.29303/ius.v11i3.1309.
[29] Lockhart, D. and Xu, J. (2021) 'How the upstream oil and gas industry can leverage interdisciplinary research to more effectively engage with Indigenous communities,' The APPEA Journal, 61(2), p. 417. https://doi.org/10.1071/aj20150.
[30] Lusinga, D.D. and Fairhurst, K.J. (2020) 'Role of stakeholders in business rescue,' South African Journal of Business Management, 51(1). https://doi.org/10.4102/sajbm.v51i1.1957.
[31] Madigoe, T. and Pretorius, M. (2022) 'Practices applied by practitioners to achieve management and financial control during business rescue,' Acta Commercii, 22(1). https://doi.org/10.4102/ac.v22i1.1043.
[32] Mahdad, M. et al. (2022) 'A smart web of firms, farms and internet of things (IOT): enabling collaboration-based business models in the agri-food industry,' British Food Journal, 124(6), pp. 1857–1874. https://doi.org/10.1108/bfj-07-2021-0756.
[33] Mamenkova, A.A. (2022) 'Conflict of interests of stakeholders in corporate management under modern conditions,' Economics and Management, 28(5), pp. 502–510. https://doi.org/10.35854/1998-1627-2022-5-502-510.
[34] Matenda, F.R. et al. (2023) 'South African business rescue regime,' International Journal of Research in Business and Social Science (2147-4478), 12(2), pp. 100–117. https://doi.org/10.20525/ijrbs.v12i2.2326.
[35] Mba, S. (2015) 'Rethinking Business Rescue in Nigeria: Borrowing Virtues from Chapter 11 of the US Bankruptcy Code,' SSRN Electronic Journal [Preprint]. https://doi.org/10.2139/ssrn.2607905.
[36] McCauley, D. (2015) 'Sustainable Development in Energy Policy: A Governance Assessment of Environmental Stakeholder Inclusion in Waste‐to‐Energy,' Sustainable Development, 23(5), pp. 273–284. https://doi.org/10.1002/sd.1584.
[37] Mishra, B. and Nanda, J. (2020) 'Poor Management of Land Acquisition Related Issues Leads to Failure of Projects – An Analysis,' SSRN Electronic Journal [Preprint]. https://doi.org/10.2139/ssrn.3529899.
[38] Mitchell, M. (2014) Strategic Human Resource Management Plan for Task Applied Science (Pty) Ltd. https://www.semanticscholar.org/paper/Strategic-Human-Resource-Management-Plan-for-Task-Mitchell/6a0372e577be22486dbd2a518f083cfbb6b1b2aa.
[39] Montgomery, T., Berns, J.S. and Braddock, C.H. (2020) 'Transparency as a Trust-Building Practice in Physician Relationships With Patients,' JAMA, 324(23), p. 2365. https://doi.org/10.1001/jama.2020.18368.
[40] Ntonga, N.R. and Tanyi, M.D. (2021) 'Challenges Faced by Minority Shareholders in Commercial Companies in Cameroon: A Legal Analysis,' SSRN Electronic Journal [Preprint]. https://doi.org/10.2139/ssrn.3887581.
[41] Nurhayati, S., Nurjamil, N. and Fadhillah, M.H. (2022) 'Measuring Opportunities and Challenges in Dispute Resolution of Fintech Sharia Business Through LAPS,' Batulis Civil Law Review, 3(1), p. 1. https://doi.org/10.47268/ballrev.v3i1.929.
[42] Nwankwo, N.T.C. et al. (2024) 'Communication strategies for effective CSR and stakeholder engagement in the oil & gas industry: A conceptual analysis,' World Journal of Advanced Research and Reviews, 21(3), pp. 091–099. https://doi.org/10.30574/wjarr.2024.21.3.0663.
[43] Omotayo, T.S. et al. (2024) 'Systems Thinking Interplay Between Project Complexities, Stakeholder Engagement, and Social Dynamics Roles in Influencing Construction Project Outcomes,' SAGE Open, 14(2). https://doi.org/10.1177/21582440241255872.
[44] Osaretin Kayode Omoregie (2019) 'Business Rescue and Insolvency Regulation and Practice In Nigeria: The Imperatives of Globalization,' Archives of Business Research, 7(3). https://doi.org/10.14738/abr.73.6310.
[45] Plekhov, D.O. (2021) 'International legal regulation of remote work as one of the forms of non-standard employment,' Uzhhorod National University Herald Series Law, (65), pp. 180–184. https://doi.org/10.24144/2307-3322.2021.65.33.
[46] Pretorius, M. (2018a) 'Business rescue decision-making: Post-mortem evaluation of an ‘orgy,’' South African Journal of Economic and Management Sciences, 21(1). https://doi.org/10.4102/sajems.v21i1.1622.
[47] Pretorius, M. (2018b) 'Stakeholder dynamics moderation for distressed firms entering turnaround and business rescue: who and what counts?,' International Journal of Management and Decision Making, 17(3), p. 299. https://doi.org/10.1504/ijmdm.2018.093499.
[48] Pretorius, M. and Rosslyn-Smith, W. (2019) 'Expectations of a business rescue plan: international directives for Chapter 6 implementation,' Southern African Business Review, 18(2), pp. 108–139. https://doi.org/10.25159/1998-8125/5681.
[49] Rajaram, R., Singh, A.M. and Sewpersadh, N.S. (2018) 'Business rescue: Adapt or die,' South African Journal of Economic and Management Sciences, 21(1). https://doi.org/10.4102/sajems.v21i1.2164.
[50] Ramnanun, K., Rajaram, R. and Nyatanga, P. (2022) 'Business Rescue Legislation: Rehabilitating or Debilitating Business Rescue Success During Covid-19,' African Journal of Business and Economic Research, 17(4), pp. 101–121. https://doi.org/10.31920/1750-4562/2022/v17n4a5.
[51] Rangel-Pérez, C., Monfort, A. and Miquel, S. (2022) 'Thematic dis/connection of Ibex35 companies to generate dialogue with their stakeholders via Twitter during the pandemic,' Communication & Society, pp. 169–183. https://doi.org/10.15581/003.35.2.169-183.
[52] Rao, N.M. (2023) 'Awareness of Shareholder Engagement among Sub-Brokers, Investment Advisors and Shareholders,' SDMIMD Journal of Management, pp. 35–47. https://doi.org/10.18311/sdmimd/2023/33005.
[53] 'Regulation and control of business-rescue practitioners : is there a suitable legal framework' (2015) Sabinet, 6(4). https://hdl.handle.net/10520/EJC181953 PDF.
[54] Reid, A., Ringel, E. and Pendleton, S.M. (2023) 'Transparency reports as CSR reports: motives, stakeholders, and strategies,' Social Responsibility Journal, 20(1), pp. 81–107. https://doi.org/10.1108/srj-03-2023-0134.
[55] Rosslyn-Smith, W., De Abreu, N.V.A. and Pretorius, M. (2019) 'Exploring the indirect costs of a firm in business rescue,' South African Journal of Accounting Research, 34(1), pp. 24–44. https://doi.org/10.1080/10291954.2019.1667647.
[56] Sanyaolu, N.T.O. et al. (2023) 'Stakeholder management in IT development projects: Balancing expectations and deliverables,' International Journal of Management & Entrepreneurship Research, 5(12), pp. 1239–1255. https://doi.org/10.51594/ijmer.v5i12.1535.
[57] Sashi, C.M. (2021) 'Digital communication, value co-creation and customer engagement in business networks: a conceptual matrix and propositions,' European Journal of Marketing, 55(6), pp. 1643–1663. https://doi.org/10.1108/ejm-01-2020-0023.
[58] Seran, M.D.A.R.L., Hwihanus, H. and Lavenia, L. (2024) 'Urgency of Corporate Social Responsibility (CSR) for Corporate Advancement in Indonesia,' Jurnal Sains Sosio Humaniora, 8(1), pp. 36–45. https://doi.org/10.22437/jssh.v8i1.33968.
[59] Setiadi, A.S. (2024) 'Effectiveness of Government Regulation Concerning Franchise in Resolving Franchise Business Disputes in Indonesia,' Global Legal Review, 4(1), p. 74. https://doi.org/10.19166/glr.v4i1.6747.
[60] Singh, M. et al. (2022) 'Servitization of Energy Sector: Emerging Service Business Models and Startup’s Participation,' Energies, 15(7), p. 2705. https://doi.org/10.3390/en15072705.
[61] Sitompul, N.A. (2021) Corporate Rescue Concept in Bankruptcy in Indonesia,' TANJUNGPURA LAW JOURNAL, 5(1), p. 38. https://doi.org/10.26418/tlj.v5i1.43604.
[62] Spadaro, I. et al. (2023) 'Stakeholder Participation in Planning of a Sustainable and Competitive Tourism Destination: The Genoa Integrated Action Plan,' Sustainability, 15(6), p. 5005. https://doi.org/10.3390/su15065005.
[63] St Clair Buchanan, J. and Elliott, G. (2017) 'Reconciling Conflicting Demands in the EGM Industry: Government, Industry, Media and the Community,' Journal of Gambling Issues [Preprint], (35). https://doi.org/10.4309/jgi.2017.35.6.
[64] Torreele, E. (2024) 'Why are our medicines so expensive? Spoiler: Not for the reasons you are being told…,' European Journal of General Practice, 30(1). https://doi.org/10.1080/13814788.2024.2308006.
[65] Viriyathorn, S. et al. (2023) 'Procedural fairness in benefit package design: inclusion of pre-exposure prophylaxis of HIV in Universal Coverage Scheme in Thailand,' Health Policy and Planning, 38(Supplement_1), pp. i36–i48. https://doi.org/10.1093/heapol/czad061.
[66] Wang, F. et al. (2024) 'Balancing stakeholder interests and paradoxes in health data sharing within health ecosystems,' Finnish Journal of eHealth and eWelfare, 16(1). https://doi.org/10.23996/fjhw.138290.
[67] Wessels, B. and Madaus, S. (2020) Rescue of Business in Europe. Oxford University Press. https://doi.org/10.1093/oso/9780198826521.001.0001.
[68] Westrenius, A. and Barnes, L. (2020) 'Big Decisions in Small Business Ecosystems: Stakeholder Priority,' Advances in Economics and Business, 8(2), pp. 73–84. https://doi.org/10.13189/aeb.2020.080201.
[69] Yulivan, I. (2022) 'The Indonesian Government’s Defense Economic Program for the Small Business Economy During the Covid-19 Pandemic for Economic Resilience,' Journal of Economics and Business, 5(1). https://doi.org/10.31014/aior.1992.05.01.399.
[70] Zarewa, G.A., Jr. (2019) Project Managers’ Perceptions On Barriers To Effective Stakeholder Management (ESM) In Multifarious Infrastructure Projects (MIPS) Delivery In Nigeria, Arid Zone Journal Of Engineering, Technology & Environment, pp. 939–957. https://www.azojete.com.ng.
[71] Zhang, D. (2019) 'Preventive Restructuring Frameworks: A Possible Solution for Financially Distressed Multinational Corporate Groups in the EU,' European Business Organization Law Review, 20(2), pp. 285–318. https://doi.org/10.1007/s40804-018-0125-3.
How to cite this paper
@article{1706364,
author = {Abby M Shem, Munashe Naphtali Mupa},
title = {The Role of Stakeholder Engagement in Business Rescue: A Legal and Strategic Perspective},
journal = {Iconic Research And Engineering Journals},
year = {2024},
volume = {8},
number = {4},
pages = {38-56},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1706364.pdf},
abstract = {Stakeholder engagement is a critical component of successful business rescue processes, determining the trajectory of companies facing financial distress. This article explores the role of key stakeholders, such as creditors, shareholders, employees, and regulatory bodies, in shaping the outcomes of business rescues. Through case studies of both successful and failed business rescue efforts, the importance of early, transparent, and inclusive engagement is highlighted. Successful cases demonstrate that collaborative and trust-building practices can align stakeholder interests and facilitate effective decision-making, while failures often result from poor communication, exclusion of key stakeholders, and the mismanagement of conflicting interests. The article also examines challenges such as time pressure, uncertainty, and legal disputes, which complicate stakeholder engagement in rescue efforts. Additionally, future trends in stakeholder engagement are discussed, including the growing role of technological innovations in communication and the shift toward more inclusive stakeholder models. The need for regulatory reforms that strengthen stakeholder rights is also emphasized. Therefore, this article underscores that companies which prioritize robust stakeholder engagement are more likely to navigate financial distress successfully, while those that neglect these practices risk collapse. The article contributes valuable insights into the evolving landscape of business rescue and stakeholder management, offering practical lessons for future restructuring efforts.},
month = {October},
}