A Paradox in Human Resources: Automation Vs Human Capital

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@article{1706752,
      author = {Vivian Ntombizannele Gunda, Munashe Naphtali Mupa},
      title = {A Paradox in Human Resources: Automation Vs Human Capital},
      journal = {Iconic Research And Engineering Journals},
      year = {2024},
      volume = {8},
      number = {6},
      pages = {644-653},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1706752.pdf},
      abstract = {The swift progression of technology has positioned automation as a vital element of contemporary corporate operations, promising heightened efficiency, diminished expenses, and improved scalability. Although automation enhances efficiency and reduces human error, investing in human capital is crucial for promoting innovation, creativity, and organizational culture (Shinde, 2024). This article investigates the equilibrium between automation and human investment, analyzing their advantages and disadvantages, with an emphasis on ramifications for HR management. Case examples demonstrate how firms can effectively combine both approaches, highlighting the significance of a hybrid strategy that utilizes the advantages of automation while focusing on staff development and engagement. The research indicates that automation can improve productivity and employment happiness, but it also presents issues around job displacement and skills deficiencies. Manufacturing, healthcare, retail, hospitality, agriculture, and education exhibit diverse strategies for achieving this balance, indicative of their distinct operational requirements. Additionally, obstacles such as cultural reluctance, financial limitations, and the necessity for continuous training hinder the integration of automation with human investment. The future of work will require continuous discussions regarding the ethical ramifications of automation, the reskilling of employees, and the imperative to guarantee equitable access to opportunities. By implementing efficient HR practices, firms may manage these challenges, improving operational efficiency and fostering a trained and engaged staff. The study emphasizes the importance of a balanced strategy to achieve sustainable growth and competitiveness in a changing environment. Organizations such as Amazon and Marriott International exemplify effective strategies that integrate automation with substantial personnel investment, highlighting the necessity for a hybrid strategy that utilizes both automated systems and human skills. By adhering to these principles, firms can strategically position themselves in a competitive market, utilizing both automation and human resources to foster sustainable growth and success. This equitable strategy will foster corporate success while promoting a sustainable workplace.},
      keywords = {Human Resources (HR), artificial intelligence (AI)},
      month = {December},
  }