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1707593 Vol 8 · Issue 9 Download Paper

Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity

Mahabub Hasan

Subject area: Science,Engineering and Technology  ·  Area of research: IT Projects with AI and Cybersecurity

Abstract

Management of stakeholder expectations in IT projects is a complex activity, requiring strategic alignment, transparency, and proactive risk management. The intersection of Artificial Intelligence (AI) and cybersecurity has transformed this landscape, enabling more precise expectation management, risk profiling, and real-time decision-making. AI-driven analytics enable project managers to anticipate stakeholder concerns by analyzing historical data, sentiment analysis, and predictive modeling. Automated reporting mechanisms enhance communication by ensuring stakeholders are informed in a timely fashion with actionable insights. Cybersecurity is essential to building trust and compliance through the protection of sensitive project information, breach prevention, and regulatory compliance. AI-powered threat detection and response systems actively deal with security threats, reducing disruptions that may affect stakeholder trust. AI-driven chatbots and virtual assistants enhance engagement by providing round-the-clock support and responding to queries in real time. While AI-based stakeholder management has its benefits, it also comes with challenges, including ethical issues, data privacy, and the requirement for human intervention to be fair and transparent. Implementation can only be successful if it is balanced, blending AI functionality with conventional project management best practices to uphold credibility and stakeholder satisfaction. This article explains the intersection of AI, cybersecurity, and stakeholder expectation management in IT projects, highlighting best practices, risks involved, and how harmony can be established. By leveraging AI-powered insights and mature cybersecurity models, organizations can enhance stakeholder trust, deliver improved project outcomes, and drive innovation in an increasingly digitized world.

References

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[2] Sanyaolu, T. O., Adeleke, A. G., Efunniyi, C. P., Akwawa, L. A., & Azubuko, C. F. (2023). Stakeholder management in IT development projects: Balancing expectations and deliverables. International Journal of Management & Entrepreneurship Research P-ISSN, 2664-3588.

[3] Birkstedt, T., Minkkinen, M., Tandon, A., & Mäntymäki, M. (2023). AI governance: themes, knowledge gaps and future agendas. Internet Research, 33(7), 133-167.

[4] Trim, P. R., & Lee, Y. I. (2022). Combining sociocultural intelligence with Artificial Intelligence to increase organizational cyber security provision through enhanced resilience. Big Data and Cognitive Computing, 6(4), 110.

[5] Mun, J., & Housel, T. (2022). Cybersecurity, artificial intelligence, and risk management: Understanding their implementation in military systems acquisitions. Acquisition Research Program.

[6] Fotso, G., Pradhan, A., & Sukdeo, N. (2022). Importance of artificial intelligence in technology project management. In Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 1337-1343).

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[8] Skulmoski, G. J. (2022). Shields Up: Cybersecurity Project Management. Business Expert Press.

[9] Wijayasekera, S. C., Hussain, S. A., Paudel, A., Paudel, B., Steen, J., Sadiq, R., & Hewage, K. (2022). Data analytics and artificial intelligence in the complex environment of megaprojects: Implications for practitioners and project organizing theory. Project Management Journal, 53(5), 485-500.

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How to cite this paper

Mahabub Hasan "Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity" Iconic Research And Engineering Journals Volume 8 Issue 9 2025 Page 1152-1156
Mahabub Hasan "Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity" Iconic Research And Engineering Journals, vol. 8, no. 9, Mar. 2025
Mahabub Hasan (2025). Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity. Iconic Research And Engineering Journals, 8(9).
Mahabub Hasan "Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity" Iconic Research And Engineering Journals, vol. 8, no. 9, Mar. 2025.
@article{1707593,
      author = {Mahabub Hasan},
      title = {Managing Stakeholder Expectations in IT Projects with AI and Cybersecurity},
      journal = {Iconic Research And Engineering Journals},
      year = {2025},
      volume = {8},
      number = {9},
      pages = {1152-1156},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1707593.pdf},
      abstract = {Management of stakeholder expectations in IT projects is a complex activity, requiring strategic alignment, transparency, and proactive risk management. The intersection of Artificial Intelligence (AI) and cybersecurity has transformed this landscape, enabling more precise expectation management, risk profiling, and real-time decision-making. AI-driven analytics enable project managers to anticipate stakeholder concerns by analyzing historical data, sentiment analysis, and predictive modeling. Automated reporting mechanisms enhance communication by ensuring stakeholders are informed in a timely fashion with actionable insights. Cybersecurity is essential to building trust and compliance through the protection of sensitive project information, breach prevention, and regulatory compliance. AI-powered threat detection and response systems actively deal with security threats, reducing disruptions that may affect stakeholder trust. AI-driven chatbots and virtual assistants enhance engagement by providing round-the-clock support and responding to queries in real time. While AI-based stakeholder management has its benefits, it also comes with challenges, including ethical issues, data privacy, and the requirement for human intervention to be fair and transparent. Implementation can only be successful if it is balanced, blending AI functionality with conventional project management best practices to uphold credibility and stakeholder satisfaction. This article explains the intersection of AI, cybersecurity, and stakeholder expectation management in IT projects, highlighting best practices, risks involved, and how harmony can be established. By leveraging AI-powered insights and mature cybersecurity models, organizations can enhance stakeholder trust, deliver improved project outcomes, and drive innovation in an increasingly digitized world.},
      month = {March},
  }