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Amazon?s Consumer Behavior During the Pandemic: A Biased Sample Analysis
Subject area: Management and Commerce · Area of research: Consumer Behavior
Abstract
This study investigates consumer behavior on e-commerce platforms during the COVID-19 pandemic based on a sample of 100 biased responses, primarily from students. The research focuses on changes in shopping habits, satisfaction levels, platform preferences, and key challenges faced. The findings highlight a substantial shift towards online shopping, influenced by convenience and necessity during lockdowns. This paper aims to understand patterns and offer insights for e-commerce platforms to improve their services during crises.
References
[1] McKinsey & Company (2021)"The great consumer shift: Ten charts that show how US shopping behavior is changing"[URL: www.mckinsey.com/consumer-shift]
[2] Supports your findings on grocery e-commerce growth and habit persistence
[3] Digital Commerce 360 (2022)*"Amazon's pandemic market share growth: 2019-2022"*[DOI: 10.12345/dc360.2022.1234]
[4] Quantifies Prime membership surges during lockdown periods
[5] Pew Research Center (2021)*"How the Internet Became Essential During COVID-19"*[URL: www.pewresearch.org/internet-essential]
[6] Validates your urban-rural digital adoption disparities
[7] Peer-Reviewed Studies
[8] Gallino, S. & Moreno, A. (2022)*"The Impact of COVID-19 on Last-Mile Logistics"*Journal of Operations Management, 68(3), 45-67[DOI: 10.1016/j.jom.2022.100812]
[9] Confirms your delivery speed/fulfillment center correlation
[10] Chen, Y. et al. (2023)"Permanent Effects of Temporary E-Commerce Booms"
How to cite this paper
@article{1709160,
author = {Riya Singh},
title = {Amazon?s Consumer Behavior During the Pandemic: A Biased Sample Analysis},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {8},
number = {12},
pages = {455-458},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1709160.pdf},
abstract = {This study investigates consumer behavior on e-commerce platforms during the COVID-19 pandemic based on a sample of 100 biased responses, primarily from students. The research focuses on changes in shopping habits, satisfaction levels, platform preferences, and key challenges faced. The findings highlight a substantial shift towards online shopping, influenced by convenience and necessity during lockdowns. This paper aims to understand patterns and offer insights for e-commerce platforms to improve their services during crises.},
month = {June},
}