Current Volume 8
Abstract
This study investigates consumer behavior on e-commerce platforms during the COVID-19 pandemic based on a sample of 100 biased responses, primarily from students. The research focuses on changes in shopping habits, satisfaction levels, platform preferences, and key challenges faced. The findings highlight a substantial shift towards online shopping, influenced by convenience and necessity during lockdowns. This paper aims to understand patterns and offer insights for e-commerce platforms to improve their services during crises.
Citations
IRE Journals:
Riya Singh
"Amazon’s Consumer Behavior During the Pandemic: A Biased Sample Analysis" Iconic Research And Engineering Journals Volume 8 Issue 12 2025 Page 455-458
IEEE:
Riya Singh
"Amazon’s Consumer Behavior During the Pandemic: A Biased Sample Analysis" Iconic Research And Engineering Journals, 8(12)
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