Current Volume 8
Abstract
In the digital age, mobile banking has emerged as a key innovation in the financial services sector, particularly within developing countries like India. This review synthesizes research findings from a master's thesis by Shreya Sharma (2025), which involved a survey of 90 mobile banking users. The study assesses how mobile banking is transforming traditional banking models by enhancing accessibility, improving efficiency, promoting financial inclusion, and redefining customer experience. Despite clear benefits, technical limitations, cybersecurity concerns, and limited digital literacy remain major obstacles. The paper offers evidence-based recommendations for financial institutions and developers to improve mobile banking platforms and suggests future areas of research.
Citations
IRE Journals:
Shreya Sharma
"How Mobile Banking Changing the Financial Sector" Iconic Research And Engineering Journals Volume 8 Issue 12 2025 Page 496-498
IEEE:
Shreya Sharma
"How Mobile Banking Changing the Financial Sector" Iconic Research And Engineering Journals, 8(12)
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