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The Impact of Delhivery?s Logistics Network on E-commerce Growth in Tier II and III Cities
Subject area: Management and Commerce · Area of research: Analyzed Consumer Behaviors
Abstract
This study examines how Delhivery?s logistics infrastructure influences the growth and accessibility of e-commerce in India?s Tier II and III cities. As the e-commerce industry expands beyond metropolitan regions, efficient logistics services play a crucial role in shaping consumer behavior and enabling broader market reach. Using primary data collected from 40 respondents in selected semi-urban and small cities, this research explores how Delhivery?s services affect online shopping habits, delivery satisfaction, and customer trust.
Keywords
Delhivery, E-commerce, Logistics, Tier II and III Cities, Online Shopping
References
[1] India Brand Equity Foundation (IBEF), 2023.
[2] Sharma, R. & Mehta, K. (2022). 'Role of Logistics in E-commerce in India.'
[3] KPMG India Reports, 2022.
[4] McKinsey Global Institute, 2022.
How to cite this paper
@article{1709182,
author = {Deepak Kumar},
title = {The Impact of Delhivery?s Logistics Network on E-commerce Growth in Tier II and III Cities},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {8},
number = {12},
pages = {526-527},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1709182.pdf},
abstract = {This study examines how Delhivery?s logistics infrastructure influences the growth and accessibility of e-commerce in India?s Tier II and III cities. As the e-commerce industry expands beyond metropolitan regions, efficient logistics services play a crucial role in shaping consumer behavior and enabling broader market reach. Using primary data collected from 40 respondents in selected semi-urban and small cities, this research explores how Delhivery?s services affect online shopping habits, delivery satisfaction, and customer trust.},
keywords = {Delhivery, E-commerce, Logistics, Tier II and III Cities, Online Shopping},
month = {June},
}