Technological innovation has become a pivotal driver of public sector transformation, especially in identity management systems. This study investigates how collaboration and ideation contribute to driving technological innovation and improving the performance of the National Identity Management Commission (NIMC) in Nigeria. Specifically, the study aimed to: (1) examine the effect of collaboration on the technological innovation capabilities of NIMC; and (2) determine the impact of ideation on NIMC’s operational performance. The research employed a survey design, with a sample population of 576 NIMC staff across six geopolitical zones in Nigeria, including Kogi, Adamawa, Kano, Enugu, Rivers, and Lagos States. Primary data were collected using structured questionnaires, and the analysis was conducted using descriptive and multiple regression techniques to test two formulated hypotheses. Findings revealed that both collaboration and ideation have a statistically significant positive effect on technological innovation, which in turn enhances NIMC’s performance. Collaboration through public-private partnerships, inter-agency coordination, and international cooperation enables resource sharing and accelerated technology adoption. Meanwhile, ideation fosters the generation of creative solutions and the integration of emerging technologies. The study concludes that leveraging these two dimensions of innovation can lead to improved efficiency, enhanced data integrity, and greater stakeholder satisfaction. It is recommended that NIMC institutionalize collaborative frameworks and foster a culture of ideation to sustain digital transformation, while investing in frontier technologies such as artificial intelligence, blockchain, and data analytics to optimize identity management processes.
Collaboration, Commission, Ideation, Technology, Innovation, National, Identity, Management, Nigeria.
IRE Journals:
Isah Garba , Johnson Juwon Orugun , Sule Ja’afaru Garba
"Collaboration and Ideation Driving Technological Innovation for National Identity Management Commission’s Performance in Nigeria" Iconic Research And Engineering Journals Volume 9 Issue 1 2025 Page 294-304
IEEE:
Isah Garba , Johnson Juwon Orugun , Sule Ja’afaru Garba
"Collaboration and Ideation Driving Technological Innovation for National Identity Management Commission’s Performance in Nigeria" Iconic Research And Engineering Journals, 9(1)