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Integrating Lean Six Sigma and Digital Procurement Platforms to Optimize Emerging Market Supply Chain Performance
Subject area: Management and Commerce · Area of research: Operations Management
Abstract
Emerging market supply chains face persistent challenges including inefficient procurement processes, high lead times, limited transparency, and volatile demand patterns. The integration of Lean Six Sigma (LSS) methodologies with digital procurement platforms offers an opportunity to enhance efficiency, reduce costs, and improve service delivery in these contexts. This study investigates how combining process improvement principles from LSS with data-driven procurement systems can address key performance bottlenecks. Using a mixed-methods approach across manufacturing, healthcare, and retail sectors in three emerging economies, this research examines performance metrics such as order cycle time, supplier lead time variability, defect rates, and procurement cost reduction. The findings indicate significant performance gains when LSS is embedded into digital procurement workflows, particularly in supplier performance monitoring and real-time analytics-driven decision-making. The results also demonstrate how process standardization, coupled with predictive analytics, can mitigate the risks of demand-supply mismatches in volatile markets. This study contributes to the literature by offering a hybrid performance optimization framework tailored for emerging market contexts.
Keywords
Lean Six Sigma, Digital Procurement, Emerging Markets, Supply Chain Optimization, Performance Improvement.
How to cite this paper
@article{1710315,
author = {Geraldine Chika Nwokocha, Olakunle Babatunde Alao, Opeyemi Morenike Filani},
title = {Integrating Lean Six Sigma and Digital Procurement Platforms to Optimize Emerging Market Supply Chain Performance},
journal = {Iconic Research And Engineering Journals},
year = {2019},
volume = {3},
number = {1},
pages = {467-482},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1710315.pdf},
abstract = {Emerging market supply chains face persistent challenges including inefficient procurement processes, high lead times, limited transparency, and volatile demand patterns. The integration of Lean Six Sigma (LSS) methodologies with digital procurement platforms offers an opportunity to enhance efficiency, reduce costs, and improve service delivery in these contexts. This study investigates how combining process improvement principles from LSS with data-driven procurement systems can address key performance bottlenecks. Using a mixed-methods approach across manufacturing, healthcare, and retail sectors in three emerging economies, this research examines performance metrics such as order cycle time, supplier lead time variability, defect rates, and procurement cost reduction. The findings indicate significant performance gains when LSS is embedded into digital procurement workflows, particularly in supplier performance monitoring and real-time analytics-driven decision-making. The results also demonstrate how process standardization, coupled with predictive analytics, can mitigate the risks of demand-supply mismatches in volatile markets. This study contributes to the literature by offering a hybrid performance optimization framework tailored for emerging market contexts.},
keywords = {Lean Six Sigma, Digital Procurement, Emerging Markets, Supply Chain Optimization, Performance Improvement.},
month = {July},
}