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The Effect of Diversity Management on Organizational Performance in A Beverage Company in Lagos State.
Subject area: Arts, Social Sciences and Humanities · Area of research: Organisational Behavior
Abstract
Diversity management has emerged as a pivotal element of organizational strategy in today?s globalized business environment. This study investigates the relationship between diversity management practices and organizational performance, with a focus on a beverage company in Lagos, Nigeria. The research aims to explore how effective diversity management contributes to performance metrics such as employee satisfaction, innovation, and overall productivity in multinational corporations operating in Nigeria. A mixed-method approach was employed, combining both qualitative and quantitative research methods. Primary data were collected through structured questionnaires administered to employees at various levels of the beverage company in Lagos, Nigeria Plc, as well as through in-depth interviews with senior management personnel. Secondary data were sourced from academic journals, company reports, and relevant literature on diversity management and organizational performance. Statistical analysis was performed using SPSS software to determine the strength of the correlation between diversity management practices and key organizational performance indicators. The results of the analysis indicate a strong positive correlation between diversity management and organizational performance at Guinness Nigeria Plc. specifically, inclusive policies and practices were found to enhance employee morale, stimulate innovation, and improve problem-solving capabilities. However, the study also identifies potential areas for improvement in diversity management strategies to further enhance organizational outcomes.
Keywords
Diversity Management, Organizational Performance, Employee Satisfaction, Innovation, Productivity.
References
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How to cite this paper
@article{1710584,
author = {Toluyemi Comfort Osisanya, Gbadamosi A. A Ph.D},
title = {The Effect of Diversity Management on Organizational Performance in A Beverage Company in Lagos State.},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {9},
number = {3},
pages = {1030-1037},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1710584.pdf},
abstract = {Diversity management has emerged as a pivotal element of organizational strategy in today?s globalized business environment. This study investigates the relationship between diversity management practices and organizational performance, with a focus on a beverage company in Lagos, Nigeria. The research aims to explore how effective diversity management contributes to performance metrics such as employee satisfaction, innovation, and overall productivity in multinational corporations operating in Nigeria. A mixed-method approach was employed, combining both qualitative and quantitative research methods. Primary data were collected through structured questionnaires administered to employees at various levels of the beverage company in Lagos, Nigeria Plc, as well as through in-depth interviews with senior management personnel. Secondary data were sourced from academic journals, company reports, and relevant literature on diversity management and organizational performance. Statistical analysis was performed using SPSS software to determine the strength of the correlation between diversity management practices and key organizational performance indicators. The results of the analysis indicate a strong positive correlation between diversity management and organizational performance at Guinness Nigeria Plc. specifically, inclusive policies and practices were found to enhance employee morale, stimulate innovation, and improve problem-solving capabilities. However, the study also identifies potential areas for improvement in diversity management strategies to further enhance organizational outcomes.},
keywords = {Diversity Management, Organizational Performance, Employee Satisfaction, Innovation, Productivity.},
month = {September},
}