AI-Based FAQ Chatbot with Voice Assistance

@article{1711089,
      author = {Kubra Thanzeem Z, Ateeqa Aimaan},
      title = {AI-Based FAQ Chatbot with Voice Assistance},
      journal = {Iconic Research And Engineering Journals},
      year = {2025},
      volume = {9},
      number = {4},
      pages = {425-428},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1711089.pdf},
      abstract = {This research study focuses on the development of a chatbot designed to assist Class 12 students with the college enrolment process by addressing their common issues and queries. A chatbot is software that uses NLP techniques that simulates an online chat discussion with a user, thereby eliminating the need for a live human agent. The chatbot was developed using WordPress and incorporates NLP to identify user intent and respond appropriately. This chatbot is deployed on a WordPress website with a backend powered by Python, using the 'Header and Footer Scripts' plugin. The results demonstrate that the proposed student helper chatbot system provides appropriate responses to users, with tests indicating an accuracy of approximately 92%.},
      month = {October},
  }