AI Mail Management System: A Review
  • Author(s): Atharva Patil; Akshat Tanpure; Om Dahale; Yash Dahivalkar; Prof. Pooja Nikam
  • Paper ID: 1712018
  • Page: 852-860
  • Published Date: 13-11-2025
  • Published In: Iconic Research And Engineering Journals
  • Publisher: IRE Journals
  • e-ISSN: 2456-8880
  • Volume/Issue: Volume 9 Issue 5 November-2025
Abstract

The AI-Mail Management System is an intelligent, web-based platform designed to revolutionize the way individuals and organizations manage email communication. Traditional email systems often rely on manual processes such as composing, sorting, and responding, which consume significant time and reduce overall productivity. To overcome these inefficiencies, the proposed system integrates Artificial Intelligence (AI) and Natural Language Processing (NLP) techniques to automate and optimize key operations in email handling. This system employs advanced Large Language Models (LLMs) like GPT and BERT to understand email context, generate relevant templates, summarize lengthy conversations, detect spam, and craft accurate auto-responses. The architecture follows a three-tier structure comprising a Next.js/React frontend, Flask/FastAPI backend, and a PostgreSQL/MongoDB database, ensuring scalability, modular- ity, and efficient data flow. Integration with Gmail API, SMTP, and AWS Simple Email Service (SES) enables seamless and se- cure email transmission. By automating repetitive communication tasks, the AI-Mail Management System enhances operational efficiency, reduces human error, and improves personalization in digital correspondence. It finds applications across various sec- tors such as business communication, customer support, digital marketing, education, and enterprise operations. Ultimately, the system aligns with the growing trend of AI-driven digital trans- formation, offering a scalable, intelligent, and secure solution for modern communication management.

Keywords

AI-Mail Management, Artificial Intelligence, Natural Language Processing, Email Automation, Large Language Models, GPT/BERT, Web Application, Flask/FastAPI, Next.js/React, PostgreSQL/MongoDB, Gmail API, Spam Filter- ing, Auto-Response, Summarization, Cloud Integration, Digital Communication.

Citations

IRE Journals:
Atharva Patil, Akshat Tanpure, Om Dahale, Yash Dahivalkar, Prof. Pooja Nikam "AI Mail Management System: A Review" Iconic Research And Engineering Journals Volume 9 Issue 5 2025 Page 852-860 https://doi.org/10.64388/IREV9I5-1712018

IEEE:
Atharva Patil, Akshat Tanpure, Om Dahale, Yash Dahivalkar, Prof. Pooja Nikam "AI Mail Management System: A Review" Iconic Research And Engineering Journals, 9(5) https://doi.org/10.64388/IREV9I5-1712018