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A Bivariate Tertiary Sector Analysis of The Impact of Employee Recruitment on Employee Efficiency: A Case Study of Tesco Ltd
Subject area: Management and Commerce · Area of research: Human Resource Management
DOI: https://doi.org/10.64388/IREV9I6-1712507
Abstract
This study examines how staff recruitment influences employee efficiency within the UK tertiary sector using Tesco LTD as a single-case study. Using a bivariate analysis framework, investigating how specific recruitment practices such as values-based hiring, structured onboarding, and technology-enhanced selection affect employee performance outcomes. Under a deductive approach and a qualitative mono-method the study employs secondary data derived from academic literature, organisational reports, and real-time industry statistics under the Resource-Based View (RBV) and Attractiveness-Selection-Attraction (ASA) theories. The study reveals a positive, strategic link between efficiency and recruitment depending on the alignment of recruitment practices with organisational values, inclusiveness, and onboarding effectiveness. Although applied inconsistently across Tesco's operations, AI-driven recruitment tools and varied hiring policies emerged as clearly main performance enhancers. The dissertation claims that recruitment should be positioned as a strategic driver of efficiency instead of a transactional HR tool. Tesco should run ethical artificial intelligence audits, standardise onboarding processes, and mix performance data with recruiting KPIs. The study provides insightful analysis to HRM professionals and expands the scholarly knowledge of the efficiency influence of recruitment in the retail sector.
Keywords
Tesco, RBV, ASA Model, Secondary Research, Strategic HRM, UK Retail, Values-Based Hiring, Onboarding.
References
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[32] APPENDIX:
[33] Saunder’s Research Onion:
[34] SOURCE: (Saunders et. al., 2017)
[35] Gantt Chart:
[36] Tesco's Values-Based Hiring Strategy:
[37] Tesco's values-based hiring strategy is meant to attract applicants who more likely share its fundamental values and would fit its culture. The business looks for applicants particularly committed to customer service, teamwork, respecting colleagues and clients both personally and professionally. At Tesco, integrity is a non-negotiable quality; recruiting managers seek candidates who make moral and ethical decisions. Tesco values also those who show initiative, create original work, and help to improve the workplace. The hiring process also evaluates fit with Tesco's more general goals, which call for environmental sustainability, community involvement, and always growing culture. Usually, these qualities are assessed using structured behavioural interviews, situational judgement tests, and screening instruments assessing cultural and value alignment. From this values-first approach, early-stage production gains as well as employee retention since new employees not only satisfy job criteria but also reflect Tesco brand.
[38] Tesco's Diversity and Inclusion (D&I) Policy:
[39] Tesco's Diversity and Inclusion (D&I) policy guides its employee recruitment and engagement approach since it aims to have a workforce displaying the wide spectrum of its customer base and the communities it runs across. The policy assures equal opportunities depending on age, gender, ethnicity, disability, sexual orientation, religion, or socioeconomic level. Tesco's 2023 D&I Report highlights several strategic initiatives including alliances with local community organisations, focused recruitment campaigns for under-represented groups, and inclusive hiring policies backed by readily available recruitment technologies. Tesco also offers unconscious bias training to recruiting managers and supports internal diversity targets for leadership roles. Particularly more so are employee resource groups (ERGs) such Women at Tesco and the Race & Ethnicity Network helping to raise cultural awareness and inclusion. The company has also started flexible working schedules and multilingual onboarding kits to ensure fair integration among several departments. According to Tesco's internal 2023 performance data, these initiatives not only fit their values but also have shown to boost team cooperation, involvement, and output.
[40] Glossary of Key Terminologies:
[41] Key terminologies used throughout the research have definitions in this glossary. Recruitment in an organisation is the process of drawing in, choosing, and assigning appropriate applicants for positions. Usually expressed in terms of benchmarks such time-to-productivity and retention rates, employee efficiency is defined as workers' capacity to satisfactorily execute jobs with little time and resource waste. Including new workers into a company including orientation, training, and performance alignment onboarding is the rigorous process employed in this regard. Strategic management theory is valued as such as resource-based view (RBV), uncommon, inimitable, non-substitutable assets able to produce long-term competitive advantage. Attractiveness-Selection-Attention (ASA) theory says that people are drawn to, chosen by, and stay in firms whose values match their own. Value-based hiring looks at candidates for fit with business values that beyond simple technical capability. Often employed as a means of keeping talent and enhancing performance, internal mobility that is, employee incentive or transfer inside the same company is Theme analysis is a technique for spotting and examining themes or patterns in qualitative data especially in case study-based secondary research. These definitions help the reader to grasp the theoretical and pragmatic aspects of the work under close attention here.
[42] Graphical representation of the impact of employee recruitment on employee efficiency in Tesco Ltd.:
[43] SOURCES: (Tesco PLC, 2023); (Rao P., 2020); (Desklib, 2023)
How to cite this paper
@article{1712507,
author = {Kush Agrawal},
title = {A Bivariate Tertiary Sector Analysis of The Impact of Employee Recruitment on Employee Efficiency: A Case Study of Tesco Ltd},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {9},
number = {6},
pages = {211-239},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1712507.pdf},
abstract = {This study examines how staff recruitment influences employee efficiency within the UK tertiary sector using Tesco LTD as a single-case study. Using a bivariate analysis framework, investigating how specific recruitment practices such as values-based hiring, structured onboarding, and technology-enhanced selection affect employee performance outcomes. Under a deductive approach and a qualitative mono-method the study employs secondary data derived from academic literature, organisational reports, and real-time industry statistics under the Resource-Based View (RBV) and Attractiveness-Selection-Attraction (ASA) theories. The study reveals a positive, strategic link between efficiency and recruitment depending on the alignment of recruitment practices with organisational values, inclusiveness, and onboarding effectiveness. Although applied inconsistently across Tesco's operations, AI-driven recruitment tools and varied hiring policies emerged as clearly main performance enhancers. The dissertation claims that recruitment should be positioned as a strategic driver of efficiency instead of a transactional HR tool. Tesco should run ethical artificial intelligence audits, standardise onboarding processes, and mix performance data with recruiting KPIs. The study provides insightful analysis to HRM professionals and expands the scholarly knowledge of the efficiency influence of recruitment in the retail sector.},
keywords = {Tesco, RBV, ASA Model, Secondary Research, Strategic HRM, UK Retail, Values-Based Hiring, Onboarding.},
month = {December},
doi = {https://doi.org/10.64388/IREV9I6-1712507}
}