Home / Current Issue / Paper 1712738
Impact of Management Information System in Service Delivery (A Case Study of Yobe State University, Damaturu)
Subject area: Science,Engineering and Technology · Area of research: Computer Science / Information System
Abstract
Data is transformed into information by management information systems, which then convey that information to managers at different organizational levels in a suitable format. Effective decision-making or planning can be facilitated by the information. Services performance makes up a large amount of a business's investment and output. To enhance the provision of these services, Management Information Systems (MIS) are utilized, which accounts for a substantial part of the organization's expenditure. The aim of this study is to generate business value. This system also furnishes organizations with the necessary information to manage themselves in an efficient and effective manner. The study concluded that management information systems have a big impact on how academic institutions provide services.
Keywords
Management, Information System, Service Delivery, Organization.
References
[1] Barry (2015), “Evaluating the Impact of Information Technology”, Accessed online 30th of August 2015.
[2] Beef (2013). How management innovation happens. MIT Sloan Management Review 47:81–8.
[3] Bober (2020). The contribution of information technology to consumer welfare. Information Systems Res. 7(3) 281–300.
[4] Calldelli and Parmigiani (2016). Exploring root problems in enterprise system adoption from an employee age perspective: A people-process-technology framework. Information Systems Management, 34(4), 333–346. doi: 10.1080/10580530.2017.1366218 [Taylor & Francis Online], [Web of Science ®], [Google Scholar]
[5] Henry (2018). The potential impact of information technology on the high school principal: ais preliminary exploration, Journal of Research on Computing in Education, 27 (3), 281–297.
[6] Manish Kumar (2016). Theory building for ICT4D: Systemizing case study research using theory triangulation. Information Technology for Development, 21(4), 628–652. doi: 10.1080/02681102.2014.910635 [Taylor & Francis Online], [Web of Science ®], [Google Scholar]
[7] Metada (2017). The role of information and communication technologies in socioeconomic development: towards a multi-dimensional framework, Vol 25.
[8] Nath and Badgujar (2019). Fundamental of management information system, Kaduna: Jewels & co. publisher.
How to cite this paper
@article{1712738,
author = {Tajudeen Olanrewaju Toyyib},
title = {Impact of Management Information System in Service Delivery (A Case Study of Yobe State University, Damaturu)},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {9},
number = {6},
pages = {992-996},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1712738.pdf},
abstract = {Data is transformed into information by management information systems, which then convey that information to managers at different organizational levels in a suitable format. Effective decision-making or planning can be facilitated by the information. Services performance makes up a large amount of a business's investment and output. To enhance the provision of these services, Management Information Systems (MIS) are utilized, which accounts for a substantial part of the organization's expenditure. The aim of this study is to generate business value. This system also furnishes organizations with the necessary information to manage themselves in an efficient and effective manner. The study concluded that management information systems have a big impact on how academic institutions provide services.},
keywords = {Management, Information System, Service Delivery, Organization.},
month = {December},
doi = {https://doi.org/10.64388/IREV9I6-1712738}
}