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Smart E-Auction Platform with AI Chatbot and Automated Systems: Review
Subject area: Science,Engineering and Technology · Area of research: Artificial Intelligence
DOI: https://doi.org/10.64388/IREV9I6-1712791
Abstract
The growing need for transparency, security, and fairness in online auction systems has highlighted the limitations of conventional centralized platforms, which are often prone to data manipulation, fraudulent activities, and lack of trust among participants. This research proposes a Blockchain-powered E-Auction Platform that leverages smart contracts and decentralized ledger technology to ensure secure, transparent, and tamper-proof bidding processes To enhance user engagement and communication, the platform integrates an AI-powered chatbot that acts as an intelligent mediator between buyers and sellers. The chatbot assists users throughout the auction process?answering queries, providing product details, guiding new participants, and facilitating smooth negotiation, this ensure a proper negotiation and commnucication between the buyer and the seller at all points of time.
Keywords
E-Auction, Blockchain, Smart Contracts, Decentralization, Transparency, Security, AI Chatbot, Buyer-Seller Interaction, Web Application, , Automation, Fair Bidding, Digital Marketplace
How to cite this paper
@article{1712791,
author = {Ekatva Awasthi, Divyashree S, Gagan M, Gurunandan},
title = {Smart E-Auction Platform with AI Chatbot and Automated Systems: Review},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {9},
number = {6},
pages = {1090-1094},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1712791.pdf},
abstract = {The growing need for transparency, security, and fairness in online auction systems has highlighted the limitations of conventional centralized platforms, which are often prone to data manipulation, fraudulent activities, and lack of trust among participants. This research proposes a Blockchain-powered E-Auction Platform that leverages smart contracts and decentralized ledger technology to ensure secure, transparent, and tamper-proof bidding processes To enhance user engagement and communication, the platform integrates an AI-powered chatbot that acts as an intelligent mediator between buyers and sellers. The chatbot assists users throughout the auction process?answering queries, providing product details, guiding new participants, and facilitating smooth negotiation, this ensure a proper negotiation and commnucication between the buyer and the seller at all points of time.},
keywords = {E-Auction, Blockchain, Smart Contracts, Decentralization, Transparency, Security, AI Chatbot, Buyer-Seller Interaction, Web Application, , Automation, Fair Bidding, Digital Marketplace},
month = {December},
doi = {https://doi.org/10.64388/IREV9I6-1712791}
}