Implementing an AI-Powered Maintenance Framework for Enhancing Reliability in Small and Medium IT Infrastructures
Abstract
Small and medium enterprises (SMEs) increasingly depend on distributed IT infrastructures to support business operations, yet they often lack the resources and technical capacity for effective maintenance and timely fault resolution. Traditional reactive and preventive maintenance strategies are inadequate in environments characterized by high system heterogeneity, limited redundancy, and constrained budgets. This review examines the emerging role of artificial intelligence (AI) in optimizing maintenance frameworks for SMEs, emphasizing predictive analytics, intelligent monitoring, and automated decision-support tools. The study synthesizes recent technological developments—including machine learning-based anomaly detection, natural language processing for log analysis, and reinforcement learning for automated maintenance scheduling—to evaluate how AI-driven systems can enhance reliability, reduce downtime, and improve operational resilience. Furthermore, the paper highlights key challenges such as data scarcity, cybersecurity vulnerabilities, implementation costs, and integration complexities within hybrid on-premise and cloud-based architectures. Finally, the paper proposes a conceptual AI-powered maintenance framework tailored to SME constraints and outlines future research directions for scalable, secure, and cost-efficient IT infrastructure maintenance.
Keywords
AI-Powered Maintenance, SME IT Infrastructure, Predictive Analytics, Reliability Engineering, Intelligent Monitoring, Automated Fault Detection.
Citations
IRE Journals:
Precious Osobhalenewie Okoruwa, Odunayo Mercy Babatope, Winner Mayo, Taiwo Oyewole "Implementing an AI-Powered Maintenance Framework for Enhancing Reliability in Small and Medium IT Infrastructures" Iconic Research And Engineering Journals Volume 2 Issue 2 2018 Page 154-173 https://doi.org/10.64388/IREV2I2-1713060
IEEE:
Precious Osobhalenewie Okoruwa, Odunayo Mercy Babatope, Winner Mayo, Taiwo Oyewole
"Implementing an AI-Powered Maintenance Framework for Enhancing Reliability in Small and Medium IT Infrastructures" Iconic Research And Engineering Journals, 2(2) https://doi.org/10.64388/IREV2I2-1713060
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