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Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency
Subject area: Science,Engineering and Technology · Area of research: Machine Learning
Abstract
Theme parks are increasingly adopting digital platforms to manage ticketing, payments, and visitor flow. However, traditional ticketing systems often fail to handle high visitor volumes efficiently, leading to long queues and poor operational visibility. In this work, we present a web-based theme park ticketing system that integrates real-time booking, secure digital payments, and QR-based access control using modern web technologies. The system leverages the MERN stack with real-time communication and caching mechanisms to improve scalability, reduce response time, and enhance user experience. Experimental evaluation demonstrates improved operational efficiency, reliable transaction handling, and effective crowd management in large-scale theme park environments.
Keywords
Theme Park Management, Online Ticketing System, QR Code Ticketing, MERN Stack, Real-Time Systems, Visitor Experience.
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How to cite this paper
@article{1713090,
author = {Navyashree R, Neethushree K M, Niharika V, Vedika S, Afshana Khanum},
title = {Theme Park Ticketing System: An Intelligent Web-Based Platform for Enhancing Guest Experience and Operational Efficiency},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {9},
number = {6},
pages = {1498-1501},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1713090.pdf},
abstract = {Theme parks are increasingly adopting digital platforms to manage ticketing, payments, and visitor flow. However, traditional ticketing systems often fail to handle high visitor volumes efficiently, leading to long queues and poor operational visibility. In this work, we present a web-based theme park ticketing system that integrates real-time booking, secure digital payments, and QR-based access control using modern web technologies. The system leverages the MERN stack with real-time communication and caching mechanisms to improve scalability, reduce response time, and enhance user experience. Experimental evaluation demonstrates improved operational efficiency, reliable transaction handling, and effective crowd management in large-scale theme park environments.},
keywords = {Theme Park Management, Online Ticketing System, QR Code Ticketing, MERN Stack, Real-Time Systems, Visitor Experience.},
month = {December},
doi = {https://doi.org/10.64388/IREV9I6-1713090}
}