The rapid advancement of information and communication technology has significantly transformed the Indian banking sector. Traditional banking services have gradually shifted towards electronic banking (e-banking), enabling customers to perform financial transactions anytime and anywhere. E-banking includes services such as internet banking, mobile banking, electronic fund transfer, online bill payments, ATM services, and digital wallets. These services have enhanced operational efficiency, reduced transaction costs, and improved customer convenience.
IRE Journals:
Aman Pandey, Sani Memon, Madhu Dwivedi, Khushi Shukla, Garima Saini; Prof. Saroj Dayashankar Jha "Comparative Study on E-Banking of ICICI and HDFC Bank" Iconic Research And Engineering Journals Volume 9 Issue 8 2026 Page 219-229 https://doi.org/10.64388/IREV9I8-1714148
IEEE:
Aman Pandey, Sani Memon, Madhu Dwivedi, Khushi Shukla, Garima Saini; Prof. Saroj Dayashankar Jha
"Comparative Study on E-Banking of ICICI and HDFC Bank" Iconic Research And Engineering Journals, 9(8) https://doi.org/10.64388/IREV9I8-1714148