Impact of Supply Chain Integration on Operational Performance: Insights from Manufacturing Firms in Emerging Economies
Abstract
Purpose: The aim of the study is to investigate the effect of the dimensions of supply chain integration (internal integration, supplier integration, and customer integration) to operational performance of manufacturing companies in emerging economies. Design/Methodology/Approach: The survey design applied was quantitative cross-sectional survey design which entailed the collection and analysis of data of 342 manufacturing companies in several emerging economy environments. The hypothesized relationships were verified using multiple regression. Results: Supply chain integration has a significant effect on operational performance with the three integration dimensions explaining a total of 61% of the variance (R² = 0.610, p < 0.001). They all proved to be true: internal integration (β = 0.283, p = 0.001), supplier integration (β = 0.226, p = 0.001), and customer integration (β = 0.347, p = 0.001). The strongest predictor came out as customer integration. Practical Implications: The importance that manufacturing firms in the emerging economies ought to focus on complete supply chain integration strategies, especially customer integration initiatives should be given high levels of priority. The internal integration must be built based on the external collaboration and the supplier integration is needed to maintain the reliability of supply and efficiency. Originality/Value: The research fills a research gap since the study presents empirical results on the impact of supply chain integration in the specific context of the emerging economy, where institutional voids and the unavailability of resources pose specific obstacles.
Keywords
Supply Chain Integration, Internal Integration, Supplier Integration, Customer Integration, Operational Performance, Emerging Economies, Manufacturing Firms.
Citations
IRE Journals:
Selorm Courage Aniwa "Impact of Supply Chain Integration on Operational Performance: Insights from Manufacturing Firms in Emerging Economies" Iconic Research And Engineering Journals Volume 5 Issue 4 2021 Page 422-434
IEEE:
Selorm Courage Aniwa
"Impact of Supply Chain Integration on Operational Performance: Insights from Manufacturing Firms in Emerging Economies" Iconic Research And Engineering Journals, 5(4)
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