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AI Customer Review Analyzer (To Generate Reports and Insights)
  • Author(s): Manish Kumar Sharma; Kashaf Ahamad Khan; Ayush Pal; Ishrat Ali; Anuj Chandila
  • Paper ID: 1716739
  • Page: 2990-2993
  • Published Date: 27-04-2026
  • Published In: Iconic Research And Engineering Journals
  • Publisher: IRE Journals
  • e-ISSN: 2456-8880
  • Volume/Issue: Volume 9 Issue 10 April-2026
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Abstract

Customer reviews play a crucial role in understanding user satisfaction and product quality. With the rapid growth of e-commerce platforms, analyzing a large volume of customer feedback manually has become impractical. This research paper presents an AI-based customer review analyzer that uses Natural Language Processing (NLP) and machine learning techniques to automatically analyze, classify, and summarize customer reviews. The system helps businesses identify customer sentiment, detect key issues, and improve decision-making efficiency.

Keywords

Customer Reviews, Artificial Intelligence, Sentiment Analysis, Natural Language Processing, Machine Learning, Opinion Mining

Citations

IRE Journals:
Manish Kumar Sharma, Kashaf Ahamad Khan, Ayush Pal, Ishrat Ali, Anuj Chandila "AI Customer Review Analyzer (To Generate Reports and Insights)" Iconic Research And Engineering Journals Volume 9 Issue 10 2026 Page 2990-2993 https://doi.org/10.64388/IREV9I10-1716739

IEEE:
Manish Kumar Sharma, Kashaf Ahamad Khan, Ayush Pal, Ishrat Ali, Anuj Chandila "AI Customer Review Analyzer (To Generate Reports and Insights)" Iconic Research And Engineering Journals, 9(10) https://doi.org/10.64388/IREV9I10-1716739

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