Job Satisfaction and Retention of Administrative Officers in DepEd Bataan Division

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@article{1717299,
      author = {Roselene Mariano Silva, Elisa C. Cristobal, PhD},
      title = {Job Satisfaction and Retention of Administrative Officers in DepEd Bataan Division},
      journal = {Iconic Research And Engineering Journals},
      year = {2026},
      volume = {9},
      number = {11},
      pages = {492-502},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1717299.pdf},
      abstract = {This study regarded administrative officers in the Department of Education's Bataan Division's job satisfaction and retentions. It sought to determine organizational factors affecting retention and evaluate satisfaction levels across five domains of the Minnesota Satisfaction Questionnaire. Purposive sampling was used to select 84 administrative officers for a mixed-methods study. While qualitative insights were obtained through focus groups with internal experts and validation from external stakeholders, quantitative data were examined employing weighted mean and inferential statistics. The findings demonstrated that respondents were generally content in every area, with high levels of satisfaction in work relationships, supervision, and organizational stability, suggesting safe working conditions and supportive leadership. Positive ratings were also given to task-related elements and autonomy, indicating moderate independence and job-role alignment. The lowest grades, however, went to career and rewards, underscoring the lack of clarity in the systems of compensation and advancement. Qualitative research highlights that important organizational elements impacting retention include professional growth opportunities, work-life balance, positive workplace connections, empathic leadership, and job security. The study ends up the conclusion that although overall job satisfaction is positive, improving organizational support mechanisms and fortifying career progression systems are crucial for maintaining long-term retention among administrative officers.},
      keywords = {Administrative Officers, Department Of Education, Job Satisfaction, Organizational Factors, Retention, Workplace Connections},
      month = {May},
      doi = {https://doi.org/10.64388/IREV9I11-1717299}
  }