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1720018 Vol 10 · Issue 1 Download Paper

Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc)

Liasu Abdulraheem Adeiza Oguntuase Taiwo

Subject area: Management and Commerce  ·  Area of research: Organisational Authority Delegation

DOI: https://doi.org/10.64388/IREV10I1-1720018

Abstract

The paper examines the impact of delegation of authority on the organisational performance in Nigeria using Guarantee Trust Holding Company Plc (GTCO Plc) as a case study. The study was necessitated by the need to understand the impact of managerial delegation practices on employee productivity, efficiency and overall organisational effectiveness in Nigerian banking sector. The research adopted descriptive survey design. The sampling technique of Taro Yamane was used to select a sample size of 133 respondents from a population of 200 employees. Structured questionnaires were used for data collection and analysed by descriptive statistics such as frequency tables, percentages and mean scores. The hypotheses formulated for study were tested using Chi-square statistical tool at 0.05 level of significance. The study revealed that delegation of authority is extensively practiced in GTCO Plc and has great positive effect on employee productivity and organisational performance. The study also found that delegation leads to faster decisions, more motivated employees and increased operating efficiency. But they found a lack of trust, fear of managers losing control and communication gaps were factors that affected the effective delegation. The study concluded that delegation of authority is a major managerial tool for improving organisational performance. It recommends to strengthen employee training, enhance communication systems and further empower employees with greater delegation of authority.

Keywords

Delegation Of Authority, Employee Productivity, GTCO Plc, Nigeria, Organizational Performance.

References

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[2] Awal C. (2024). Organisational structure and employee performance: A study of Ernst & young Nigeria. International Journal of Research and Innovation in Social Science, 8(3), 112–120. https://doi.org/10.47772/IJRISS

[3] Dessler, G. (2020) Human resource management (16th ed)

[4] Fiedler, F. E. (1967). Pearson. A theory of leadership.

[5] McGraw-Hill Jensen, M. C., & Meckling, W. H. (1976). Theory of the firm: Managerial behaviour, agency costs and ownership structure. Journal of Financial Economics 3 (4), 305-360. https://doi.org/10.1016/0304-405X (76)90026-X

[6] Mayo, E. (1933). Industrial Society and its Human Problems Macmillan.

[7] Nnamani, J. & Okonkwo, C. (2023) (A case study of delegation of authority and organisation performance of Nigeria Breweries Plc.) International Journal of Business and Management Research, 11 (2), 77-89.

[8] Obi, T. (2022). Management and delegation of authority in Nigerian organisations. International Journal of Social Sciences and Management Review, 5(4), 33-45.

[9] Rappaport, J. (1981) Paradoxes are good A policy of empowerment rather than prevention for the society. American Journal of Community Psychology, 9(1), 1-25. https://doi.org/10.1007/BF00896357⁠

[10] Shola, S. & Johnson, O. (2024). Delegation of Authority and Organisational Performance: A Study of Small and Medium Scale Enterprises in Kogi State. Gombe Journal of Administration and Management, 12(1), 50-66. https://doi.org/10.5281/zenodo.10245953

[11] Suleman, A., Ibrahim, H. and Bello, M. (2023). The Effect of Delegation of Authority on Employee Performance in Nigeria Organisations. International Journal of Research and Scientific Innovation, vol. 12, no. 1, pp. 88–97.

[12] Ugwa, M., Egbo, D. E. & Uyiekpen, P. O. (2023). Delegation of Authority as a Means of Maximising Organisational Performance in Selected Manufacturing Firms in Enugu Metropolis. International Journal of Management and Accounting, 10(4), 36–47. SADI https://doi.org/10.5281/zenodo.10245953

[13] Ugoani, J. (2020). “Performance of employees and effective delegation in Nigeria. International Journal of Economic and Business Administration, 6(3), 45-60.

How to cite this paper

Liasu Abdulraheem Adeiza, Oguntuase Taiwo "Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc)" Iconic Research And Engineering Journals Volume 10 Issue 1 2026 Page 3153-3164 https://doi.org/10.64388/IREV10I1-1720018
Liasu Abdulraheem Adeiza, Oguntuase Taiwo "Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc)" Iconic Research And Engineering Journals, vol. 10, no. 1, Jul. 2026, doi: https://doi.org/10.64388/IREV10I1-1720018
Liasu Abdulraheem Adeiza, Oguntuase Taiwo (2026). Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc). Iconic Research And Engineering Journals, 10(1). doi: https://doi.org/10.64388/IREV10I1-1720018
Liasu Abdulraheem Adeiza, Oguntuase Taiwo "Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc)" Iconic Research And Engineering Journals, vol. 10, no. 1, Jul. 2026. Crossref, https://doi.org/10.64388/IREV10I1-1720018
@article{1720018,
      author = {Liasu Abdulraheem Adeiza, Oguntuase Taiwo},
      title = {Impact of Delegation of Authority on the Organizational Performance in Nigeria (A Case Study of Guarantee Trust Holding Company Plc (GTCO Plc)},
      journal = {Iconic Research And Engineering Journals},
      year = {2026},
      volume = {10},
      number = {1},
      pages = {3153-3164},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1720018.pdf},
      abstract = {The paper examines the impact of delegation of authority on the organisational performance in Nigeria using Guarantee Trust Holding Company Plc (GTCO Plc) as a case study. The study was necessitated by the need to understand the impact of managerial delegation practices on employee productivity, efficiency and overall organisational effectiveness in Nigerian banking sector. The research adopted descriptive survey design. The sampling technique of Taro Yamane was used to select a sample size of 133 respondents from a population of 200 employees. Structured questionnaires were used for data collection and analysed by descriptive statistics such as frequency tables, percentages and mean scores. The hypotheses formulated for study were tested using Chi-square statistical tool at 0.05 level of significance. The study revealed that delegation of authority is extensively practiced in GTCO Plc and has great positive effect on employee productivity and organisational performance. The study also found that delegation leads to faster decisions, more motivated employees and increased operating efficiency. But they found a lack of trust, fear of managers losing control and communication gaps were factors that affected the effective delegation. The study concluded that delegation of authority is a major managerial tool for improving organisational performance. It recommends to strengthen employee training, enhance communication systems and further empower employees with greater delegation of authority. },
      keywords = {Delegation Of Authority, Employee Productivity, GTCO Plc, Nigeria, Organizational Performance.},
      month = {July},
      doi = {https://doi.org/10.64388/IREV10I1-1720018}
  }