Home / Current Issue / Paper 1724451
Diversity Equity and Inclusion (DEI) Initiatives: The Effect On Organizational Culture and Team Performance
Subject area: Arts, Social Sciences and Humanities · Area of research: Education
DOI: 10.64388/IREV10I4-1724451
Abstract
This study evaluated the implementation of Diversity, Equity, and Inclusion (DEI) Initiatives and determined their significant effect on the Organizational Culture and Team Performance within the local government units (LGUs) of Cortes, Baclayon, and Dauis in Bohol, Philippines, for the Calendar Year 2026. Utilizing a descriptive-correlational and structural research design, the study surveyed a stratified sample of 120 public servants across three institutional tiers: Strategic Level Top Management (12.50%), Operational Level Middle Management (12.50%), and Frontline Level Rank-and-File personnel (75.00%). Data collection was executed using a rigorously validated, researcher-designed 5-point Likert scale survey questionnaire, and the resulting data were processed using descriptive and inferential statistics, including frequencies, percentages, weighted means, and Pearson Product-Moment Correlation operations. The descriptive findings revealed a multi-generational workforce dominated by Millennials (38.33%) and Generation X (36.67%), with a distinct female majority (56.67%) and a substantial segment of casual or contract-of-service personnel (38.33%). In terms of the independent variables, respondents perceived a high baseline of demographic workforce representation under the Diversity pillar (3.48) and reported robust peer-level camaraderie and Bayanihan spirit under the Social Cohesion cultural dimension (4.25). However, critical systemic implementation gaps were uncovered: the Equity pillar received a lower, neutral evaluation (3.06) due to lingering perceptions of the padrino patronage system during career advancement (2.65). Similarly, the prevailing state of Psychological Safety registered a moderate baseline (2.98), hampered by a pronounced vulnerability regarding the ability of frontline workers to speak up about office inefficiencies without fear of administrative or professional reprisal (2.85). Despite these internal cultural constraints, Team Performance output markers remained uniformly high (3.97 for Achievement of Targets), driven by the formal compliance requirements of the Office Performance Commitment and Review (OPCR) systems. Based on these discoveries, the study culminated in the formulation and operationalization of the "DEI Strategic Roadmap and Inclusive Governance Toolkit." This action-oriented administrative framework provides a phased implementation scheme tailored to the specific environmental realities of the cluster towns addressing industrial transitions in Cortes, multi-generational heritage workflows in Baclayon, and high-pressure global tourism demands in Dauis. The toolkit introduces localized merit-based promotion manuals, "Inclusive Sabayan" status-blind meeting protocols, and structured, rank-transcendent feedback channels. This framework serves as a practical, evidence-based blueprint for Local Chief Executives and Human Resource Management Officers to transition the local civil service from simple checklist compliance into a resilient, transparent, and high-performing culture of public sector excellence.
Keywords
diversity, equity and inclusion (DEI); organizational culture; team performance; local government units; psychological safety; padrino system; Central Visayas; inclusive governance toolkit
References
[1] Alampay EA (2021). Patronage and meritocracy in Philippine local governance: Operational realities of civil service systems. Philippine Journal of Public Administration, 65(1), 45–68.
[2] Ashikali T, Groeneveld S, Kuipers B (2021). The role of inclusive leadership in supporting an inclusive climate in diverse public sector teams. Review of Public Personnel Administration, 41(3), 497–519.
[3] Brillantes AB, Fernandez MT (2013). Restructuring the Philippine bureaucracy: Progress, challenges, and prospects for equity. Asian Review of Public Administration, 24(2), 12–31.
[4] Brimhall KC (2019). Inclusion is not a checklist: The mediating role of inclusion in the association between diversity and organizational performance. Non-Profit Management & Leadership, 30(1), 55–71.
[5] Caparas MV (2019). The impact of Equal Employment Opportunity Principles (EEOP) on target achievements in Philippine local government agencies. Journal of Philippine Local Governance, 14(2), 89–104.
[6] Choi S, Rainey HG (2014). Organizational fairness and diversity management in public agencies: Does equity matter? Geosystemic Public Policy Review, 37(4), 311–331.
[7] Civil Service Commission (2017). Omnibus rules on appointments and other human resource actions (ORAOHRA) (CSC Memorandum Circular No. 24, s. 2017). Government of the Philippines.
[8] Civil Service Commission (2024). The state of human resource maturity in local government units: A PRIME-HRM annual synthesis. CSC Publishing.
[9] DeAncona RL (2020). The global diversity mandate: Restructuring public sector human capital. Academic Press.
[10] Deloitte (2023). The inclusion imperative: How modern workforce equity shapes institutional execution. Deloitte Insights. https://www2.deloitte.com/insights
[11] Department of the Interior and Local Government (2022). Guidelines on the localization of national diversity and anti-discrimination policies in municipal LGUs (DILG Memorandum Circular No. 2022–45).
[12] Development Academy of the Philippines (2023). Enhancing public sector efficiency through the operationalization of the Office Performance Commitment and Review (OPCR). DAP Productivity Series.
[13] Downey SN, van der Werff L, Thomas KM, Plaut VC (2015). The compounding effects of inclusion and psychological safety on employee engagement and team performance. Journal of Business and Psychology, 30(1), 35–44.
[14] Edmondson AC (2019). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons.
[15] Ely RJ, Thomas DA (2001). Cultural diversity in organizations: The effects of diversity perspectives on work group processes and outcomes. Administrative Science Quarterly, 46(2), 229–273.
[16] Enriquez VG (2012). From colonial to liberation psychology: The Philippine experience. University of the Philippines Press.
[17] Frederickson HG (2010). Social equity and public administration: Origins, practices, and applications. M.E. Sharpe.
[18] Ghorbani M, Khosravi A (2023). Cognitive diversity and team problem-solving under pressure in modern public institutions. International Journal of Public Sector Management, 36(2), 145–163.
[19] Guillaume YR, Dawson JF, Otaye-Ebede L, Woods SA, West MA (2017). Harnessing demographic diversity in public sector teams: A meta-analysis of critical success factors. Journal of Organizational Behavior, 38(3), 411–432.
[20] Heifetz RA, Grashow A, Linsky M (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
[21] Hunt V, Prince S, Sundiatu-Thomas S, Tariq S (2020). Diversity wins: How inclusion matters. McKinsey & Company. https://www.mckinsey.com/featured-insights/diversity-and-inclusion
[22] Jocano FL (2012). Filipino value system: An organizational perspective. Punlad Research House.
[23] Mor Barak ME (2017). Managing diversity: Toward a globally inclusive workplace. SAGE Publications.
[24] Municipality of Baclayon (2025). Comprehensive land use plan and institutional development agenda (2025–2030). Local Government Unit of Baclayon, Bohol.
[25] Municipality of Cortes (2025). Strategic modernization roadmap and annual investment plan for CY 2026. Local Government Unit of Cortes, Bohol.
[26] Municipality of Dauis (2025). Tourism-driven development master plan and workforce capability assessment framework. Local Government Unit of Dauis, Bohol.
[27] Naff KC, Kellough JE (2003). Federal diversity management programs: Examining the structural predictors of systemic equity. Public Administration Review, 63(2), 130–142.
[28] Nishii LH (2013). The benefits of climate for inclusion for gender-diverse groups. Academy of Management Journal, 56(6), 1754–1774.
[29] Pless N, Maak T (2012). Building an inclusive diversity culture: Principles, processes, and practice. Springer.
[30] Republic of the Philippines (1991). The Local Government Code of 1991 (Republic Act No. 7160). Official Gazette.
[31] Republic of the Philippines (2009). The Magna Carta of Women (Republic Act No. 9710). Official Gazette.
[32] Republic of the Philippines (2012). Data Privacy Act of 2012 (Republic Act No. 10173). Official Gazette.
[33] Republic of the Philippines (2018). Ease of Doing Business and Efficient Government Service Delivery Act of 2018 (Republic Act No. 11032). Official Gazette.
[34] Reyes CM (2016). Gender mainstreaming in Philippine local government units: Symbolic compliance versus structural empowerment. Philippine Administrative Science Quarterly, 22(3), 112–129.
[35] Rice MF (2015). Diversity and public administration: Theory, issues, and perspectives (2nd ed.). Routledge.
[36] Roberson QM (2006). Disentangling the meanings of diversity and inclusion in organizational settings. Group & Organization Management, 31(2), 212–236.
[37] Sabharwal M (2014). Is diversity management sufficient? Organizational inclusion to foster employee job satisfaction and performance. Public Personnel Management, 43(2), 197–217.
[38] Schein EH (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
[39] Scott WR (2014). Institutions and organizations: Ideas, interests, and identities (4th ed.). SAGE Publications.
[40] Shore LM, Randel AE, Chung BG, Dean MA, Holcombe Ehrhart K, Singh G (2011). Inclusion and diversity in work groups: A review and model for future research. Journal of Management, 37(4), 1262–1289.
[41] Tapales PD (2014). Women in the Philippine bureaucracy: Progress toward equity and executive inclusion. Philippine Administrative Review, 32(3), 201–218.
[42] Thomas DA, Ely RJ (2021). Making differences matter: A new paradigm for managing diversity. Harvard Business Review Press.
[43] Villamor RL, Casinillo MO (2021). Socio-cultural and institutional factors affecting the service efficiency of local government personnel in the Visayas region. Journal of Local Administration and Policy, 9(2), 67–81.
[44] Williams KY, O’Reilly CA (1998). Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior, 20, 77–140.
How to cite this paper
@article{1724451,
author = {Jeffruss Jose Torres Canonigo, Julia T. Canonigo, DM, DPA, PHD, DEV.EDD, Roberto Dc Manalastas, DEV.ED, DPA},
title = {Diversity Equity and Inclusion (DEI) Initiatives: The Effect On Organizational Culture and Team Performance},
journal = {Iconic Research And Engineering Journals},
year = {2026},
volume = {10},
number = {4},
pages = {4898-4931},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1724451.pdf},
abstract = {This study evaluated the implementation of Diversity, Equity, and Inclusion (DEI) Initiatives and determined their significant effect on the Organizational Culture and Team Performance within the local government units (LGUs) of Cortes, Baclayon, and Dauis in Bohol, Philippines, for the Calendar Year 2026. Utilizing a descriptive-correlational and structural research design, the study surveyed a stratified sample of 120 public servants across three institutional tiers: Strategic Level Top Management (12.50%), Operational Level Middle Management (12.50%), and Frontline Level Rank-and-File personnel (75.00%). Data collection was executed using a rigorously validated, researcher-designed 5-point Likert scale survey questionnaire, and the resulting data were processed using descriptive and inferential statistics, including frequencies, percentages, weighted means, and Pearson Product-Moment Correlation operations. The descriptive findings revealed a multi-generational workforce dominated by Millennials (38.33%) and Generation X (36.67%), with a distinct female majority (56.67%) and a substantial segment of casual or contract-of-service personnel (38.33%). In terms of the independent variables, respondents perceived a high baseline of demographic workforce representation under the Diversity pillar (3.48) and reported robust peer-level camaraderie and Bayanihan spirit under the Social Cohesion cultural dimension (4.25). However, critical systemic implementation gaps were uncovered: the Equity pillar received a lower, neutral evaluation (3.06) due to lingering perceptions of the padrino patronage system during career advancement (2.65). Similarly, the prevailing state of Psychological Safety registered a moderate baseline (2.98), hampered by a pronounced vulnerability regarding the ability of frontline workers to speak up about office inefficiencies without fear of administrative or professional reprisal (2.85). Despite these internal cultural constraints, Team Performance output markers remained uniformly high (3.97 for Achievement of Targets), driven by the formal compliance requirements of the Office Performance Commitment and Review (OPCR) systems. Based on these discoveries, the study culminated in the formulation and operationalization of the "DEI Strategic Roadmap and Inclusive Governance Toolkit." This action-oriented administrative framework provides a phased implementation scheme tailored to the specific environmental realities of the cluster towns addressing industrial transitions in Cortes, multi-generational heritage workflows in Baclayon, and high-pressure global tourism demands in Dauis. The toolkit introduces localized merit-based promotion manuals, "Inclusive Sabayan" status-blind meeting protocols, and structured, rank-transcendent feedback channels. This framework serves as a practical, evidence-based blueprint for Local Chief Executives and Human Resource Management Officers to transition the local civil service from simple checklist compliance into a resilient, transparent, and high-performing culture of public sector excellence.},
keywords = {diversity, equity and inclusion (DEI); organizational culture; team performance; local government units; psychological safety; padrino system; Central Visayas; inclusive governance toolkit},
month = {October},
doi = {https://doi.org/10.64388/IREV10I4-1724451}
}