Agile Integration Model for Cross-Functional Collaboration in Fintech Product Development and Onboarding Execution

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@article{1709933,
      author = {Kujore Victoria Omotayo, Abel Chukwuemeke Uzoka, Chinelo Harriet Okolo, Florence Ifeanyichukwu Olinmah},
      title = {Agile Integration Model for Cross-Functional Collaboration in Fintech Product Development and Onboarding Execution},
      journal = {Iconic Research And Engineering Journals},
      year = {2020},
      volume = {4},
      number = {3},
      pages = {180-190},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1709933.pdf},
      abstract = {This paper proposes an Agile integration model designed to enhance cross-functional collaboration between product development and onboarding execution in fintech organizations. Recognizing the complexity and regulatory challenges inherent in fintech, the model addresses gaps in synchronization and communication that often hinder efficient delivery and user adoption. By integrating Agile principles with tailored mechanisms, such as iterative planning, shared communication channels, and aligned workflows, the model fosters transparency, accountability, and continuous feedback across diverse teams. It emphasizes the critical role of synchronized development sprints and onboarding activities to ensure that user guidance evolves alongside product changes. The framework also highlights key enablers, including organizational culture and technological infrastructure, while addressing potential barriers through targeted mitigation strategies. The model contributes theoretically by expanding Agile applications to encompass onboarding processes and practically by providing fintech practitioners with a structured approach to improving operational efficiency and customer satisfaction. Suggestions for future research include empirical validation and the incorporation of emerging technologies to refine integration strategies further. Overall, this model offers a comprehensive foundation for fintech firms seeking to optimize collaboration and deliver seamless onboarding experiences in fast-paced, regulated environments.},
      keywords = {Agile Integration, Cross-Functional Collaboration, Fintech Product Development, Onboarding Execution, Iterative Planning, Organizational Alignment},
      month = {September},
  }