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User Acceptance of Information Systems: Insights from the Technology Acceptance Model
Subject area: Science,Engineering and Technology · Area of research: Management Studies
DOI: https://doi.org/10.64388/IREV9I9-1715229
Abstract
Organizations increasingly depend on information systems to coordinate work, manage resources, and enable decision‑making. Yet the success of these systems hinges not only on technical design but also on whether employees choose to adopt and continue using them. This study applies the Technology Acceptance Model (TAM) to examine how perceptions of ease and usefulness shape attitudes and intentions toward system use. A survey of 110 employees revealed that usefulness strongly predicts favorable attitudes, while ease of use indirectly supports adoption by enhancing perceived utility. The findings highlight practical strategies for managers: simplify design, tailor training to roles, and maintain responsive support structures.
Keywords
Technology Acceptance Model, Perceived Usefulness, Perceived Ease of Use, Attitude Toward Use, Behavioral Intention, Information Systems Adoption.
How to cite this paper
@article{1715229,
author = {Prabjyot Singh Solar, Prof. Minal N. Patil},
title = {User Acceptance of Information Systems: Insights from the Technology Acceptance Model},
journal = {Iconic Research And Engineering Journals},
year = {2026},
volume = {9},
number = {9},
pages = {1340-1342},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1715229.pdf},
abstract = {Organizations increasingly depend on information systems to coordinate work, manage resources, and enable decision‑making. Yet the success of these systems hinges not only on technical design but also on whether employees choose to adopt and continue using them. This study applies the Technology Acceptance Model (TAM) to examine how perceptions of ease and usefulness shape attitudes and intentions toward system use. A survey of 110 employees revealed that usefulness strongly predicts favorable attitudes, while ease of use indirectly supports adoption by enhancing perceived utility. The findings highlight practical strategies for managers: simplify design, tailor training to roles, and maintain responsive support structures.},
keywords = {Technology Acceptance Model, Perceived Usefulness, Perceived Ease of Use, Attitude Toward Use, Behavioral Intention, Information Systems Adoption.},
month = {March},
doi = {https://doi.org/10.64388/IREV9I9-1715229}
}