Home / Current Issue / Paper 1704524
The Effect of Store Atmosphere, Price Discount, and Product Quality on Impulse Buying through Emotional Response as Mediation
Subject area: Arts, Social Sciences and Humanities · Area of research: Management
Abstract
This study aims to determine the effect of the Store Atmosphere on Emotional Response, the effect of Price Discount on Emotional Response, the effect of Product Quality on Emotional Response, the effect of the Store Atmosphere on Impulse Buying, the effect of Price Discount on Impulse Buying, the effect of Product Quality on Impulse Buying, and the influence of Store Atmosphere. on Impulse Buying through Emotional Response as mediation, the effect of Price Discount on Impulse Buying through Emotional Response as mediation, the effect of Product Quality on Impulse Buying through Emotional Response as a mediation. This type of research is this research using quantitative methods with data collection techniques using questionnaires. The sample in this study amounted to 100 respondents obtained by purposive sampling technique. The data analysis technique used is Structural Equation Modeling (SEM). The results of this study indicate that Emotional Response to Impulse Buying, Product Quality to Emotional Response, and Product Quality to Impulse Buying through Emotional Response as mediation have a significant effect. Meanwhile, Store Atmosphere for Emotional Response, Price Discount for Emotional Response, Store Atmosphere for Impulse Buying, Price Discount for Impulse Buying, Product Quality for Impulse Buying, Store Atmosphere for Impulse Buying through Emotional Response as mediation, Price Discount for Impulse Buying through Emotional Response as mediation had no significant effect.
Keywords
Store Atmosphere, Price Discount, Product Quality, Impulse Buying, and Emotional Response
References
[1] Assauri, Sofyan. (2016). Production Operations Management (Achievement of Sustainable Organizational Goals). 3rd edition. Jakarta: PT Raja Grafindo Persada.
[2] Alma, B. (2012). Marketing Management and Service Marketing. Sixth Edition. London: Alfabeta.
[3] Anggoro, S. P. (2013). Analysis of the Effect of Store Atmosphere on Impulse Buying through Emotional Response at Matahari Department Store Tunjungan Plaza Surabaya. Scientific Journal of Management Students, 1(3).
[4] Arianty, Nel. (2016). The Effect of Promotion and Brand on Purchasing Decisions. Proceedings of the Anniversary of the Faculty of Economics and Business, University of North Sumatra, 4(2), 76–87.
[5] Central Statistics Agency of Sumbawa Regency. (2017). Bps.go.id.https://sumbawakab.bps.go.id/indicator/12/33/1/jumlah-penduduk-kabupaten sumbawa-menurut-kecamatan-dan-jenis-kelamin.html. 30 May 2022.
[6] Berman, Barry & Evans, Joel R. (2010). Retail Management: A Strategic Approach (11th Ed.). New Jersey: Prentice Hall
[7] Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In Marcoulides G. A. (Ed.). Modern Methods for Business Research, 295(2), 295–336.
[8] Daulay, R., Handayani, S., & Ningsih, I. P. (2021). Effect of Product Quality, Price, Store Atmosphere and Sales Promotion on Impulse Buying of Department Store Consumers in Medan City. Proceedings of the National Conference on Management Economics and Accounting (KNEMA), 1(1).
[9] Dwiyani, N. A. (2020). Effect of Price Discount, Bonus Pack and Instore Display on Impulse Buying on Indomaret Consumers, Sumbawa District (Doctoral dissertation, Sumbawa University of Technology).
[10] Ghozali, & Imam. (2016). Multivariate Analysis Applications with SPSS Programs.
[11] Hardani et al. (2020). Qualitative & quantitative research methods. Yogyakarta: Library of Science.
[12] Habibah, U., & Sumiati, S. (2016). The Effect of Product Quality and Price on the Decision to Buy Wardah Cosmetic Products in Bangkalan Madura City. JEB 17. Journal of Economics & Business, 1(1).
[13] Hair, J., Joseph, F., Hult, G. T. M., Ringle, C. M., & Rstedt, M. S. (2014). a prımer on partıal least squares structural equation modeling. Practical Assessment, Research, and Evaluation, 21(1).
[14] Kotler, Philip, 2012, Marketing Management, PT. Prenhallindo, Jakarta
[15] Kotler, Philip, and Amstrong, 2012, Management Principles, Volume 1 Eighth Edition, Language Transfer By Damos Sihombing, MBA., Erlangga Publishers, Jakarta.
[16] Kotler, 2019. Marketing Managemen. 15th Edition, Pearson Education, Inc.
[17] Kurniawan, D. (2013). The effect of promotion and Store Atmosphere on Impulse Buying with shopping emotion as an intervening variable case study at Matahari department store supermall Surabaya branch. Journal of Marketing Strategy, 1(2),1-8.
[18] Lamb, Hair, and McDaniel. (2012). Book Marketing 1. Jakarta: Salemba Empat.
[19] Natasya, K. D., & Sandajo, H. (2022). Analysis of the Effect of Store Atmosphere, Price Discount, and Sale Person on Impulse Buying, with Shopping Lifestyle and Emotional Response as Mediation Variables Study on UNIQLO Products Consumers in Yogyakarta. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 5(1).
[20] Purnama, N. I., & Rialdy, N. (2019). The Effect of Product Quality and Personal Selling on Customer Satisfaction of Building Tools at PT. Rodes Chemindo Medan. Proceedings of the National Seminar on Entrepreneurship,1(1),174–181.
[21] Sumetha, M., & Vasanthi, S. (2016). Factors Influencing Online Impulsive Buying Behaviour. Academia and Society, 2(2), 28-31.
[22] Sugiyono. (2019). Quantitative, Qualitative Research Methods R&D. Bandung: Alfabeta.
[23] Sari, A. K. (2018). The Effect of Discount, Brand Image, and Store Atmosphere on Impulse Buying.Academica: Journal of Multidisciplinary Studies, 2(2), 199-211.
[24] Trihudiyatmanto, M. (2020). Analysis of the Effect of Store Atmosphere and Promotion on Impulse Buying Through Emotional Response as an Intervening Variable. Journal of Economics, Management, Accounting and Technology, 3(2), 136-146.
[25] Tolisindo, Josep. (2017). Effect of Haga Deductions on Purchasing Decisions, unpublished, University of Lampung, Bandar Lampung
[26] Utami, B. (2017). The Effect of Hedonic Shopping Value on Impulse Buying with Positive Emotions as an Intermediary Variable (Case Study on Customers at Ambarukmo Plaza Yogyakarta). Indonesian Journal of Business Management (JMBI), 6(1), 11-22.
[27] Kwan, O. G. (2016). The effect of sales promotion and store atmosphere on impulse buying with positive emotion as an intervening variable on Planet Sports Tunjungan Plaza Surabaya. Journal of Marketing Management, 10(1), 27-34.
How to cite this paper
@article{1704524,
author = {Abdul Salam, Fandi Putra Jayadi},
title = {The Effect of Store Atmosphere, Price Discount, and Product Quality on Impulse Buying through Emotional Response as Mediation},
journal = {Iconic Research And Engineering Journals},
year = {2023},
volume = {6},
number = {11},
pages = {810-825},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1704524.pdf},
abstract = {This study aims to determine the effect of the Store Atmosphere on Emotional Response, the effect of Price Discount on Emotional Response, the effect of Product Quality on Emotional Response, the effect of the Store Atmosphere on Impulse Buying, the effect of Price Discount on Impulse Buying, the effect of Product Quality on Impulse Buying, and the influence of Store Atmosphere. on Impulse Buying through Emotional Response as mediation, the effect of Price Discount on Impulse Buying through Emotional Response as mediation, the effect of Product Quality on Impulse Buying through Emotional Response as a mediation. This type of research is this research using quantitative methods with data collection techniques using questionnaires. The sample in this study amounted to 100 respondents obtained by purposive sampling technique. The data analysis technique used is Structural Equation Modeling (SEM). The results of this study indicate that Emotional Response to Impulse Buying, Product Quality to Emotional Response, and Product Quality to Impulse Buying through Emotional Response as mediation have a significant effect. Meanwhile, Store Atmosphere for Emotional Response, Price Discount for Emotional Response, Store Atmosphere for Impulse Buying, Price Discount for Impulse Buying, Product Quality for Impulse Buying, Store Atmosphere for Impulse Buying through Emotional Response as mediation, Price Discount for Impulse Buying through Emotional Response as mediation had no significant effect.},
keywords = {Store Atmosphere, Price Discount, Product Quality, Impulse Buying, and Emotional Response},
month = {May},
}