Artificial Intelligence as a Catalyst for Innovation in the Public Sector: Opportunities, Risks, and Policy Imperatives

• Author(s): Nnanna Kalu-MBA ; Munashe Naphtali Mupa ; Sylvester Tafirenyika
• Paper ID: 1708460
• Page: 716-724
• Published Date: 13-05-2025
• Published In: Iconic Research And Engineering Journals
• Publisher: IRE Journals
• e-ISSN: 2456-8880
• Volume/Issue: Volume 8 Issue 11 May-2025

Abstract

This paper analyses the innovative role of AI in rejuvenating the public sector. It assesses how the AI technologies boost efficiency, decision-making, and service provision in the different governmental tasks. The research assesses opportunities, for example, predictive analytics and automation, as well as risks (ethical issues, bias, and data privacy). It also identifies key policy imperatives for responsible adoption of AI, including governance, transparency as well as accountability. With a multidisciplinary perspective, the paper espouses the need for strategic frameworks that strive to harmonize innovation with ethical protections to view AI as a force behind public sector rejuvenation and better citizen satisfactions.

Citations

IRE Journals:
Nnanna Kalu-MBA , Munashe Naphtali Mupa , Sylvester Tafirenyika "Artificial Intelligence as a Catalyst for Innovation in the Public Sector: Opportunities, Risks, and Policy Imperatives" Iconic Research And Engineering Journals Volume 8 Issue 11 2025 Page 716-724

IEEE:
Nnanna Kalu-MBA , Munashe Naphtali Mupa , Sylvester Tafirenyika "Artificial Intelligence as a Catalyst for Innovation in the Public Sector: Opportunities, Risks, and Policy Imperatives" Iconic Research And Engineering Journals, 8(11)