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A Study on the Effects of Leadership Styles and Strategies on Operational Productivity in Sorting Center
Subject area: Science,Engineering and Technology · Area of research: Engineering Management
Abstract
This study investigates the influence of leadership styles and strategies on operational productivity as a key performance indicator (KPI) within a logistics sorting center. Leadership is widely acknowledged as a determinant of organizational success, affecting communication, employee motivation, and team collaboration. A descriptive-correlational research design was employed, using survey questionnaires and operational data to analyze the relationship between leadership approaches and productivity levels. The study utilized the Multi-Factor Leadership Questionnaire (MLQ) and involved a stratified random sample of team leaders, sorters, and supervisors. Statistical analyses, including Pearson correlation and regression, were used to assess the data. Results show no significant difference in leadership style across gender, age, or department, although coaching leadership had the highest mean score among styles. Despite variations in leadership approach, all departments consistently met or exceeded productivity targets. These findings suggest that while multiple leadership styles are at play, coaching leadership may be particularly effective in enhancing operational outcomes. The study recommends reinforcing coaching leadership practices through training and development initiatives.
Keywords
Leadership styles, Coaching leadership, Operational productivity, Key performance indicators (KPI), Sorting center, Quantitative research, Multi-Factor Leadership Questionnaire
References
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How to cite this paper
@article{1708664,
author = {Michael Angelo L. Cadag, Almira E. Balatico, Marvin O. Mallari Ph.D.},
title = {A Study on the Effects of Leadership Styles and Strategies on Operational Productivity in Sorting Center},
journal = {Iconic Research And Engineering Journals},
year = {2025},
volume = {8},
number = {11},
pages = {1583-1589},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1708664.pdf},
abstract = {This study investigates the influence of leadership styles and strategies on operational productivity as a key performance indicator (KPI) within a logistics sorting center. Leadership is widely acknowledged as a determinant of organizational success, affecting communication, employee motivation, and team collaboration. A descriptive-correlational research design was employed, using survey questionnaires and operational data to analyze the relationship between leadership approaches and productivity levels. The study utilized the Multi-Factor Leadership Questionnaire (MLQ) and involved a stratified random sample of team leaders, sorters, and supervisors. Statistical analyses, including Pearson correlation and regression, were used to assess the data. Results show no significant difference in leadership style across gender, age, or department, although coaching leadership had the highest mean score among styles. Despite variations in leadership approach, all departments consistently met or exceeded productivity targets. These findings suggest that while multiple leadership styles are at play, coaching leadership may be particularly effective in enhancing operational outcomes. The study recommends reinforcing coaching leadership practices through training and development initiatives.},
keywords = {Leadership styles, Coaching leadership, Operational productivity, Key performance indicators (KPI), Sorting center, Quantitative research, Multi-Factor Leadership Questionnaire},
month = {May},
}