The international expansion of debt collection firms presents both promising opportunities and considerable challenges, particularly when entering highly regulated and diverse markets such as the United States. Firms must navigate complex federal and state-level regulatory frameworks, reconcile cross-border privacy and data protection rules, adapt to distinct market structures, and address cultural variations in consumer attitudes toward debt repayment. Research shows that success in this environment depends on robust compliance management systems, strong data governance, strategic vendor oversight, and localized consumer engagement strategies. Additionally, evidence management, litigation preparedness, and risk-adjusted financial structures are critical in a litigation-prone and reputation-sensitive market. Drawing from global strategy theory and regulatory research, this study highlights that while the U.S. market requires significant upfront investment in compliance, talent, and governance, it offers long-term competitive advantages and scale opportunities for firms capable of aligning regulatory rigor with consumer-centric operational strategies.
Debt collection, international expansion, compliance management, U.S. financial regulation, consumer finance, cross-border strategy, data privacy, global business strategy, risk management, market entry.
IRE Journals:
Alexandre Wagner Barbosa Neves Filho "International Expansion of Debt Collection Firms: Challenges and Strategies with a U.S. Market Entry Lens" Iconic Research And Engineering Journals Volume 5 Issue 7 2022 Page 574-578
IEEE:
Alexandre Wagner Barbosa Neves Filho
"International Expansion of Debt Collection Firms: Challenges and Strategies with a U.S. Market Entry Lens" Iconic Research And Engineering Journals, 5(7)