Telecommuting and Organizational Performance: Evidence from County Government of Busia, Kenya

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@article{1711368,
      author = {Irene Namuki Wakhungu},
      title = {Telecommuting and Organizational Performance: Evidence from County Government of Busia, Kenya},
      journal = {Iconic Research And Engineering Journals},
      year = {2025},
      volume = {9},
      number = {4},
      pages = {932-937},
      issn = {2456-8880},
      url = {https://www.irejournals.com/formatedpaper/1711368.pdf},
      abstract = {Telecommuting has emerged as a critical work-life balance strategy with potential to enhance organizational performance, yet its implementation in African public sector organizations remains limited. This study examined the influence of telecommuting on organizational performance in the County Government of Busia, Kenya. A census survey design was employed, targeting 91 senior management employees, with 88 questionnaires returned (96.7% response rate). Data were collected using structured questionnaires with reliability confirmed at Cronbach's Alpha of 0.867. Simple linear regression analysis revealed that telecommuting had a statistically significant positive influence on organizational performance (?=0.457, R?=0.209, F(1,86)=22.739, p<0.001). The findings indicate that telecommuting accounted for 20.9% of variations in organizational performance. The study concludes that effective telecommuting implementation enhances organizational performance through improved employee satisfaction, reduced operational costs, and flexible work arrangements. County governments should develop comprehensive telecommuting policies, invest in technological infrastructure, and implement capacity building programs to maximize remote work benefits.},
      keywords = {Telecommuting, Organizational Performance, Work-Life Balance, County Government},
      month = {October},
  }