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Smart Healthcare Appointment Scheduling using Machine Learning
Subject area: Science,Engineering and Technology · Area of research: Smart Healthcare Systems
DOI: https://doi.org/10.64388/IREV9I11-1717973
Abstract
Hospital waiting time has become one of the major challenges faced by modern healthcare systems. Patients often experience delays due to inefficient appointment scheduling, limited healthcare resources, overcrowding, and unpredictable patient arrival patterns. Traditional hospital scheduling systems are unable to effectively manage real-time patient flow, resulting in long queues, poor patient satisfaction, and increased workload for healthcare professionals. This research paper proposes a Smart Appointment Scheduling System that integrates Machine Learning (ML), Artificial Intelligence (AI), and optimization algorithms to reduce hospital waiting time and improve healthcare service efficiency. The system predicts patient arrival patterns using historical data and dynamically allocates appointment slots based on doctor availability, patient priority, and hospital workload. The proposed framework combines predictive analytics, intelligent scheduling, and queue optimization to improve appointment management. Machine Learning models analyze patient data and identify peak hospital hours, while the scheduling algorithm allocates appointments efficiently to avoid congestion. Experimental analysis and comparative studies show that the proposed system significantly reduces patient waiting time, improves doctor utilization, minimizes scheduling conflicts, and enhances overall hospital management. The system is scalable and suitable for real-time healthcare applications.
Keywords
Smart Healthcare, Appointment Scheduling, Machine Learning, Artificial Intelligence, Hospital Waiting Time, Predictive Analytics, Queue Management, Healthcare Optimization.
How to cite this paper
@article{1717973,
author = {Neethesh N Gaithonde, Prof. Rakshitha B S},
title = {Smart Healthcare Appointment Scheduling using Machine Learning},
journal = {Iconic Research And Engineering Journals},
year = {2026},
volume = {9},
number = {11},
pages = {2695-2706},
issn = {2456-8880},
url = {https://www.irejournals.com/formatedpaper/1717973.pdf},
abstract = {Hospital waiting time has become one of the major challenges faced by modern healthcare systems. Patients often experience delays due to inefficient appointment scheduling, limited healthcare resources, overcrowding, and unpredictable patient arrival patterns. Traditional hospital scheduling systems are unable to effectively manage real-time patient flow, resulting in long queues, poor patient satisfaction, and increased workload for healthcare professionals. This research paper proposes a Smart Appointment Scheduling System that integrates Machine Learning (ML), Artificial Intelligence (AI), and optimization algorithms to reduce hospital waiting time and improve healthcare service efficiency. The system predicts patient arrival patterns using historical data and dynamically allocates appointment slots based on doctor availability, patient priority, and hospital workload. The proposed framework combines predictive analytics, intelligent scheduling, and queue optimization to improve appointment management. Machine Learning models analyze patient data and identify peak hospital hours, while the scheduling algorithm allocates appointments efficiently to avoid congestion. Experimental analysis and comparative studies show that the proposed system significantly reduces patient waiting time, improves doctor utilization, minimizes scheduling conflicts, and enhances overall hospital management. The system is scalable and suitable for real-time healthcare applications.},
keywords = {Smart Healthcare, Appointment Scheduling, Machine Learning, Artificial Intelligence, Hospital Waiting Time, Predictive Analytics, Queue Management, Healthcare Optimization.},
month = {May},
doi = {https://doi.org/10.64388/IREV9I11-1717973}
}