Artificial Intelligence (AI)?based chatbot?solutions have been capturing increasing attention as tools from which to re-imagine education and mental health support infrastructures. Through a combination of Natural Language Processing (NLP) and deep learning methods, such agents are able?to deliver personalized learning support as well as administrative assistance and initial mental health counseling. The present survey reviews the most recent work (mainly in years 2023?2025) on AI-based chatbots for education and psychology, covering architectures, datasets,?evaluation measures as well as pros and cons and ethical issues. This review highlights research gaps and suggests future work aimed?at building integrated, ethical and human-centered chatbot systems in higher education.
AI Chatbots, Natural Language Processing, Deep Learning, Education, Mental Health, Conversational Agents.
IRE Journals:
Navjot Kaur, Dr. Rajinder Kumar (Associate Professor) "Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review" Iconic Research And Engineering Journals Volume 9 Issue 7 2026 Page 864-868 https://doi.org/10.64388/IREV9I7-1713505
IEEE:
Navjot Kaur, Dr. Rajinder Kumar (Associate Professor)
"Integrating Deep Learning and NLP in AI Chatbots for Education and Mental Health: A State-of-the-Art Review" Iconic Research And Engineering Journals, 9(7) https://doi.org/10.64388/IREV9I7-1713505